Changing the default bank account

Thank you! This is so simple, I wonder why it wasn't in the Help file...

I did this but nothing changed, it still went to the old checking account and when i change it manually to print the paychecks the checks do not show in that account. Please advise.

Thanks for joining this conversation, @e_f.

The steps above are for choosing a default account when creating or writing checks, paying bills and sales tax, and making deposits. To select a default account for paychecks, follow these:

1. Go back to the Edit menu then Preferences.
2. Select Checking at the left pane again.
3. Go to the Company Preferences tab.
4. On the Select Default Account To Use section, choose the correct account on the Open the Create Paychecks form with account drop-down.
5. Hit OK once done.

For existing payrolls with the incorrect bank account, you may need to correct them by opening each transaction manually. It would be easier to do this through the Transaction list section. Here's how:

1. Go to the Employees menu at the top.
2. Pick Employee Center on the drop-down.
3. Go to the Transactions tab, then select Paychecks.

4. Double-click the paycheck to open and change the bank account.
5. Hit Save & Close.

That should point you in the right direction. Please let me know how everything goes in the comment section below. I'll be here if you need anything else. Take care and have a great day.

What happens if you didn't change it prior to submitting payroll?  Any way to change the bank information after submitting, but prior to finalizing?

Hi there, @jsouthern.

You'll want to void the paycheck of your employees and create a new one. Ensure to use the correct bank account. You can refer to the steps provided by my colleague FritzF on how to select a default account for paychecks. 

However, if you're using Direct Deposit (DD) check, you'll have 2 days lead time to make changes. If your check date is on Tuesday, DD checks will be processed Thursday at 5:00 PM PT.

Here's an article you can read on how and when to void a paycheck in QuickBooks Desktop (QBDT): Void a paycheck.

Also, I recommend getting in touch with our support team. From there, they can check the status of your DD paycheck. Here's how to contact them in your QBDT:

1. Go to the Help menu.
2. Select QuickBooks Desktop Help.
3. Click Contact Us.

You can always get back to us if you have other concerns or questions. 

Will making the change in Preferences allow you to start over in the process of setting up Direct Deposit?  We started the process, and the system is waiting for the transaction verification but we actually need to change the bank account to a different one.  Don't see a way to get the process rolled back and start over.

Hey there, @MAPCPA.

Now that you're in the Transaction Verification, you'll have to wait a couple of days for the test transactions to process. Once those transactions process in your bank account, then you'll need to enter the amount in QuickBooks Desktop to verify. After this stage, then you can change your Direct Deposit account. Here's a Community Article that explains each step of the process of setting up your Direct Deposit account in QuickBooks.

I've provided the steps below on how to change the account:

Update in QuickBooks Payroll Account Management Portal:

1. Go to Employees, My Payroll Service, then Accounts/Billing Information.
2. Sign in using your Intuit Account login.
3. Navigate to the Payroll Info section. Under Direct Deposit Bank Account, press Edit.
4. Enter your payroll PIN then hit Continue.
5. Enter the new bank account details, and then choose Update.
6. Wait for the confirmation, and then hit Close.

After following these steps, then you can update the account that your Direct Deposit will post to:

1. Go to Employees, then Send Payroll Data.
2. On the Send/Receive Data window, select Preferences.
3. In the Account Preferences, choose the new bank account from the drop-down list.
4. Press OK to save your changes.
5. Hit Close on the Send/Receive Data window.

This will put you on track of changing your Direct Deposit account. For more information on this process, click here.

If you need further assistance, please leave me a Reply. Have a beautiful day!

I do not know why but I do not have --- Under Direct Deposit Bank Account, press Edit.

I have gone into this item over 6 times today... and just now I have the edit button finally can make the change of bank accounts.

Good evening, @USMC1.

Thanks for joining this thread.

I'm happy to hear that you're able to update your direct deposit bank account using the steps provided by my colleague, @Ashley H. 

If you have any more questions or concerns, I'm always here to lend a helping hand. Have a safe and productive rest of your day!

How long does it take for the deposit/withdrawal from QB take to get to the new account so you can verify the accout?

Welcome to the QuickBooks Community, @USMC1.

Usually it takes about 2 to 3 business days and an additional 2 to 3 business days once the test deposit/withdrawal to the bank is verified. Approximately, 7 days to set up including verifying your bank account for security purposes. 

If it's not yet verified on the said date, I suggest reaching out to our live support. They have the tools to pull up your account to verify and fix it for you. 

For additional information about verifying test transaction, you can check out this article link: https://quickbooks.intuit.com/learn-support/en-us/verify-test-transactions/verify-test-transaction/0....

Feel free to add a comment below, if you have additional questions. I'm always here to help. Stay safe and take care always!

I did that and nothing happened.  Next please

I'm here to guide you on how you can verify test transactions, scwik64.

As my colleague @DivinaMercy_N mentioned, it takes 2 to 3 business days to verify test transactions. However, if it's still not verified, I recommend reaching out to our support team so they can double-check further. They also have the tools to pull up your account in a more secure environment. Here's how to reach them:

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter your concern.
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

Furthermore, once you've already verified a test transaction for your employee's bank account, it is time to run payroll so you can get your team paid. To create your paychecks and send your payroll, I've got this article so you can check out the detailed steps: Create and Run Your Payroll.

Keep me posted if you have any concerns about test transactions. Remember, I'm always here to assist you further. 

My deposits are defaulting to the wrong bank. I recently added a new bank that was sitting first in my list of banks but is not my primary bank.  I successfully dragged my primary bank to the top of the chart of accounts but my deposits are still going into the wrong bank. I have backed up, closed and restarted my QB program in case it needs to refresh but  it is still defaulting to the wrong bank. I am using a desktop version of Mac on a MacBookAair laptop. QB 2019 .

When I go to the edit menu there is not a button called "Preferences" showing where I can specify which bank I want to use for default. Any ideas where else there might be a Preferences button or place to change the bank default somewhere else in this version? Help appreciated.

Is there a way to change default bank account in QB Online?

Can I change the default bank account in QB Online?

Hi @CMB23,

Thank you for posting here in the Community space. I can help you change the default bank account in QuickBooks Online.

If you meant the default bank account for Payments, there are two main settings. Update the Standard deposit account:

1. Sign in to QuickBooks Online in a web browser. Don't use the mobile app or GoPayments.
2. Go to Settings ⚙and then select Account and settings.
3. Select the Payments tab. In the Deposits section next to Standard Deposits, select Change bank.
4. Select Add new bank account.
5. Enter the routing number and account number of the bank account you want to change to.
6. Select Save when you're ready.
7. Review the bank account info and make sure it’s selected before completing your request.

Update the Instant Deposit account:

1. Select Settings ⚙ and then Account and settings.
2. Select the Payments tab and go to the Deposit accounts section.
3. Select Change to edit your instant deposit info.
   Note: If you switch from your personal debit card to your QuickBooks Checking debit card, select the 0% fee option.
4. When you're done, select Save and then Done.
   Note: You can't keep multiple debit cards or bank accounts on file.

If you need to update the card on file for your QuickBooks Online subscription, check out this link: Manage billing, payment, and subscription info in QuickBooks Online.

The process is also different for your company's bank account for payroll. You can update the information under Payroll Settings within your QuickBooks account.

Aside from changing the bank account, you can update your address and other business info for QuickBooks Payments. Check out this article to learn more about the process: Update business and account info for QuickBooks Payments.

Let us know if you're referring to something else by leaving a reply. We'll be sure to get back to you. Take care, and have a great rest of the day.

Thank you! I do not have Payments feature; I meant recording payments, as in Write Checks and Print Checks.  How can I change the default bank account for recording transactions in QB Online? Thank you!

Thanks for coming back, CMB23.

QuickBooks Online (QBO) does not have a Company Setting to set a default bank account for writing checks. On the other hand, QBO employs "sticky" settings. It will recall the bank account that was used in the previous transaction of that type. Although this is not a default account, it functions similarly to a regular account.

When a new transaction is entered, features such as Checks, Pay Bills, and the Deposit field on the Receive Payments screen will always populate with the last account used. The "sticky" settings are unique to each user. Until they create a check with a different account, each user will default to the first bank account listed on the Chart of Accounts.

You can also check out these links that'll help you review your downloaded bank transactions and put them in the correct accounts. This way, you can ensure your record is accurate: 

• Categorize and Match Online Bank Transactions
• Set up Bank Rules to Categorize Online Banking Transactions

I'll be here to continue assisting if you have any other concerns about managing your bank accounts in QuickBooks. Just leave the details below, and I'll get back to you.

what is the "Business NON-PAY Account" under preferences?  It's in the old bank's name but there's nothing for this account or the new bank account in the drop down menu for payroll liabilities so what do I put in that drop down?