I have a new client who is missing all of his Wesbanco banking transactions prior to September 2021. I know that they upgraded their system last August, and I've found a couple of posts about updating their bank feeds, but there don't seem to be any definitive answers. All of the posts are from last August & September, so I'm wondering if there are any updates.
The simplest solution I've seen suggested is to have my client disconnect from his Wesbanco feed, and then re-connect to it. This seems really simple. But other posts suggest downloading information from the bank and re-uploading it, which seems very complicated. I'd like to make this process as painless for both of us as possible.
Any help would be appreciated! I'm hoping that by now, since it's been several months since the Wesbanco update, there is a simple solution available. Thank you so much!