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Charies_M
Moderator

Can't align 1099 to not print in the red areas

Thanks for joining this thread, michwonder and 4650js.

 

For michwonder concern, I'll show you the steps with a visual guide on how to locate the Options tab when updating your QuickBooks software.

 

Here's how to manually update your software:

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Click the Options tab.
  4. Select Mark All and then click Save.
    QBDT Update QB1.PNG
  5. Go to the Update Now tab.
  6. Select the Reset Update checkbox.
  7. When you're ready, select Get Updates.
    QBDT Update QB2.PNG

To give you more insight and a visual guide on how to update QuickBooks Desktop, please check out this article: Update QuickBooks Desktop to the latest release.

 

On the other note, I appreciate 4650js for sharing the results of the steps you've taken to resolve this alignment issue with your 1099.

 

The troubleshooting you've mentioned were the basic steps to fix 1099 alignment concerns. Since the issue persists despite trying them all out, I recommend contacting our QuickBooks Care Team. They can further investigate and come up with a solution to correct the alignment of your 1099's.

 

Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

 

For more info about the process of printing 1099's, please see this article: Print 1099 in QuickBooks Desktop

 

You might also want to visit our help page to browse articles that can guide you with your QuickBooks tasks. To get started head to our QBDT help articles at this link.

 

I'm looking forward to hearing this 1099 issue is resolved. Let me know if there's anything else I can help you with. Have a great day!

4650js
Level 2

Can't align 1099 to not print in the red areas

Thank you for the information. I had already updated QB and all the pages except the first one that goes to the IRS are aligned. That is the one I am trying to align into the boxes. I guess I will need to hand write it.  I just thought the ALIGN button would work but it doesn't move anything at all. 

 

ADMG
Level 1

Can't align 1099 to not print in the red areas

I have the same problem. Not able to print 1099 form in the rea areas. 

 

 

 

 

ADMG
Level 1

Can't align 1099 to not print in the red areas

I did the updates, as you advised, and still not working. I mean not able to print 1099 in the red areas. Any suggestions?

MaryLandT
Moderator

Can't align 1099 to not print in the red areas

We've been alerted about the issue when printing 1099-NEC forms, ADMG.

 

The solution needs special handling from our Live Support Team. They need to identify the latest release installed on your QuickBooks company file.

 

You can press the F2 button at the top of your keyboard. Then, contact our Support Team and provide them with the current release so they can start the troubleshooting steps.

 

Here's how to get in touch with them.

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

 

I'm adding these articles for an additional guide while doing your tax returns.

 

 

Don't hesitate to post again if you have other printing concerns. I'll be right here to guide and provide steps.

Mike014
Level 1

Can't align 1099 to not print in the red areas

I cannot print on the 3 part 1099 NEC forms. I went thru the update process as instructed. However, the "Critical Updates" line status has Error code #15240. I entered this online, as instructed, that was useless.

Any suggestions?

JM0718
Level 2

Can't align 1099 to not print in the red areas

When you do that QB shuts down.  I was having the same problem.  There is a bug in QB

JM0718
Level 2

Can't align 1099 to not print in the red areas

My QB shuts down when I go to printer setup and try to align.

Kristi27
Level 2

Can't align 1099 to not print in the red areas

This option does not work.  For the amount of money I paid for my program I would think it would work. I get a message: install pending on three of the updates, Move Qbooks, file doctor and critical updates.  I have restarted Qbooks 3 times as it said to and the status remains the same.  Very Very disappointed in Qbooks. 

MJoy_D
Moderator

Can't align 1099 to not print in the red areas

I can help you resolve the error you're having to print your 1099s, @JM0718.

 

First, try running the Quick Fix my Program from the QuickBooks Tool. This will help us identify any component issues related to your QuickBooks Desktop.

 

Here's how:

 

  1. Close your QuickBooks Desktop.
  2. Download or get the latest version of QuickBooks Tool Hub.
  3. Open the file you downloaded (QuickBooksToolHub.exe). Follow the on-screen steps to install and agree to the terms and conditions.
  4. Once done, double-click the icon on your Windows desktop to open the tool hub.
  5. In the QuickBooks Tool Hub, select Program Problems.
  6. Select Quick Fix my Program.
  7. Start QuickBooks Desktop and open your data file.

 

Once done, try printing your 1099s again. If the error persists, run the Verify and rebuild tools. The Verify Data will identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Check the steps below:

 

Verify data:

  1. Go to File, then Utilities and choose Verify Data.

If it will detect an error, proceed and Rebuild your data:

  1. Go back to the File menu and then Utilities and select Rebuild Data.
  2. Choose OK if you’ll receive a message to back up your company file.
  3. After creating the backup file, the Rebuild Data utility will run automatically.
  4. Click OK when you get the message Rebuild has completed.

 

I'm adding this article for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

 

Check these articles for more information about preparing and filing your federal 1099s

 

 

Also, you'll want to know how to access and print your other tax forms to save a copy for future use. Please refer to this article for the detailed steps: View and print payroll tax forms.

 

You can leave a comment below if you need further assistance or help with your payroll forms. Take care and have a wonderful week!​​​​​​ and have a wonderful week!​​​​​​

4650js
Level 2

Can't align 1099 to not print in the red areas

Thank you for all the help. I was able to get it to work.

4650js
Level 2

Can't align 1099 to not print in the red areas

Thanks for all the help. It is working now.  All aligned.

MonicaM3
Moderator

Can't align 1099 to not print in the red areas

That's great news @4650js.

 

Thanks for taking the time to let  us know. 

 

Please feel free to drop in to the Community any time you have a question.

 

We're always here to help.

Kristi27
Level 2

Can't align 1099 to not print in the red areas

Your suggestion did not help. As a matter of fact it has created even more problems.  Now I can not map to the correct box on the 1099 form. It will not give me an option to chose from, it only allows it to go to box 15: State tax witheld.  The arrow is gray not black and does not allow for drop down options.  So now how do I remap it?  I can't even get the totals so I can hand write my 1099s.  

Mich_S
QuickBooks Team

Can't align 1099 to not print in the red areas

I can only imagine the hurdle you've been through in fixing the alignment issues when printing 1099-NEC, @Kristi27.

 

I've got additional information to share with you about managing Company Preferences in QuickBooks Desktop. This will us with remapping 1099.

 

Here's how you can do it:

  1. Open the Edit menu then select Preferences.
  2. Click on Tax 1099.
  3. Under Company Preferences, click on Yes, I send 1099s.
  4. Select Map form 1099 Misc > Omit these payments from 1099.
  5. Once done, go back to the Edit menu.
  6. Select Preferences then Company Preferences.
  7. Click on Yes, I send 1099s then Map form 1099 NEC.
  8. Lastly, click on NEC: Box 1 Nonemployee Compensation.

 

If you're still having the same problem, I suggest contacting the Customer Support team. Rest assured, they're able to look into this further and give you the best answer to your concern. 

 

Feel free to comment back if you need further help with payroll forms or QuickBooks. We're here to back you and your business. Stay safe!

glwest
Level 2

Can't align 1099 to not print in the red areas

I can't align my 1099s in QuickBooks, I'm encountering a fatal error that shuts down QB when trying to print a sample 1099 after adjusting the page alignment. Upon reopening QB, the program has reverted back to the original miss-aligned 1099 setting.

MichelleBh
Moderator

Can't align 1099 to not print in the red areas

I'll give the steps on how to resolve the fatal error in QuickBooks, glwest. This way, you can align your 1099 accordingly. 

 

Fixing the error and aligning the 1099 form is my focus here. This way, you can print and submit the form with the right lines.

 

You may receive a fatal error once your account is an outdated version or you missed some Windows update on your computer. To check the QuickBooks version, please press F2 to see the details. 

 

Once confirmed that your account is outdated, I'd recommend updating it by following the steps below: 

 

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Choose Update Now and check Reset Update. 
  3. Click Get Updates to start the download. 
  4. Restart QuickBooks, then re-open and install the new release. 

 

Visit this link for more information: Update QuickBooks Desktop to the latest release.

 

Once done, review how to manually update sections of this Microsoft article and update your version of Windows.

 

Another troubleshooting step on fixing this error is to run QuickBooks Tool Hub on your computer or suppress the company file. To get the details information, see this link: link: Unrecoverable Error: General Troubleshooting Steps.

 

Once fixed, re-align the 1099 form. Once lined up, you can now print your form and submit it. For more information, see this link: Create and file 1099s with QuickBooks Desktop. If you need 1099's complete instructions, visit this article: Instructions for Forms 1099-MISC and 1099-NEC (2020).

 

Check out these articles below to know how to fix printing issues and check tax forms statuses in QuickBooks: 

 

 

If there are any questions about aligning the 1099 form, let me know by clicking the Reply button below. I'm always here to help. Don't work too hard, glwest.

glwest
Level 2

Can't align 1099 to not print in the red areas

I updated our Desktop QuickBooks this afternoon after it wouldn't produce our 1099s with three to a page. That issue was fixed with the update, but I still couldn't print due the 1099s due to the fatal error when trying to align the page. It appears to me another update needs to be released with a fix to this issue.


@MichelleBh wrote:

I'll give the steps on how to resolve the fatal error in QuickBooks, glwest. This way, you can align your 1099 accordingly. 

 

Fixing the error and aligning the 1099 form is my focus here. This way, you can print and submit the form with the right lines.

 

You may receive a fatal error once your account is an outdated version or you missed some Windows update on your computer. To check the QuickBooks version, please press F2 to see the details. 

 

Once confirmed that your account is outdated, I'd recommend updating it by following the steps below: 

 

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Choose Update Now and check Reset Update. 
  3. Click Get Updates to start the download. 
  4. Restart QuickBooks, then re-open and install the new release. 

 

Visit this link for more information: Update QuickBooks Desktop to the latest release.

 

Once done, review how to manually update sections of this Microsoft article and update your version of Windows.

 

Another troubleshooting step on fixing this error is to run QuickBooks Tool Hub on your computer or suppress the company file. To get the details information, see this link: link: Unrecoverable Error: General Troubleshooting Steps.

 

Once fixed, re-align the 1099 form. Once lined up, you can now print your form and submit it. For more information, see this link: Create and file 1099s with QuickBooks Desktop. If you need 1099's complete instructions, visit this article: Instructions for Forms 1099-MISC and 1099-NEC (2020).

 

Check out these articles below to know how to fix printing issues and check tax forms statuses in QuickBooks: 

 

 

If there are any questions about aligning the 1099 form, let me know by clicking the Reply button below. I'm always here to help. Don't work too hard, glwest.


 

Kristi27
Level 2

Can't align 1099 to not print in the red areas

Thanks for trying @Mich_S.  But that's not the problem.  To fix it I have to go to each category in the chart of accounts and make an adjustment there. Tax line mapping was cleared of the set mapping I had before.  Then I have to tell it where to go once I am ready to print my 1099, even after I corrected in the chart of accounts, it had the omit these payments from 1099 selected.  I was headed to do another update when I noticed the status of the updates had an error code of #12007 on every update.  I have also done the QB Tool Hub as suggested.  And the 1099's still do not print correctly.  The Top form is printing to low, the middle form is perfect but the bottom one is to high.  I then proceed to try to align them but when I do QB shuts down.    Seems as tho I have read everyone of these issues on many feeds in trying to resolve this issue to no avail.

Kristi27
Level 2

Can't align 1099 to not print in the red areas

Here is what happens when I try to align the 1099.

 

Kristi27
Level 2

Can't align 1099 to not print in the red areas

When I press F2 it just adjusts my volume.  Where am I suppose to be when I press F2??

Kristi27
Level 2

Can't align 1099 to not print in the red areas

Screenshot (2).png

SylviaMc
Level 3

Can't align 1099 to not print in the red areas

Everytime I try this Quick Books Crashes

 

DebSheenD
QuickBooks Team

Can't align 1099 to not print in the red areas

I'll make sure you're able to fix the error you've encountered while aligning 1099-NEC in QuickBooks Desktop (QBDT), Kristi27, and SylviaMc.

 

Fatal errors (uncoverable errors) are sometimes due to missing Windows or QuickBooks updates, damage to your data, computer issues, and program code that needs repairing.

 

Since you have the latest QuickBooks update, you can perform some recommended solutions to help fix the error.

 

To start, you'll have to identify how many users are affected. If you're the only user (Admin) who experienced the error, you can run the QuickBooks File Doctor from the QuickBooks Tool Hub. Here's how to download and install the tool:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Once you're done, refer to this article to run QuickBooks File Doctor (Starting Step 2): Fix company file and network issues with QuickBooks File Doctor.

 

If the error still exists, I'd recommend performing the troubleshooting steps in this article (starting Solution 2): Unrecoverable Error: General Troubleshooting Steps.

 

On the other hand, you can open a product information window when pressing F2 on your keyboard. You can check this article to discover some keyboard shortcuts in QBDT.

 

Also, to learn more about 1099 boxes and answers frequently asked questions about the form, you can read through these articles below:

 

Leave a comment below if you have any follow-up questions about aligning 1099s. Or anything else you want me to help with. It'll be always my pleasure to lend you a helping hand.

Soundman26
Level 1

Can't align 1099 to not print in the red areas

The problem has not been fixed I spent 2 days with QB support , they don’t know what they are taking about , there is a big issue with their software , it has become a very disappointing company, all they do is keep raising their prices!! 

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