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Intuit
3 helpful votes

Error 1712 when installing QuickBooks for Desktop

You may encounter the following error when installing QuickBooks Desktop for Windows.

We're sorry! Something went wrong with your installation.Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

This error can be caused by one or more missing Windows components. To resolve the issue:

  1. Reboot your computer.
  2. Close all versions of QuickBooks that may be running in the background using Task Manager.
  3. Retry installing QuickBooks.

If that did not fix the error, Add or create a Windows user with Administrator rights, then attempt QuickBooks installation.

Troubleshooting Windows Update and Windows installer have resolved every instance. If you are not comfortable performing these, please contact an IT professional.

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