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Error 1712 when installing QuickBooks Desktop

by Intuit•6• Updated 4 weeks ago

You may encounter the following error when installing QuickBooks Desktop for Windows:

We're sorry! Something went wrong with your installation.
Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

This error can be caused by one or more missing Windows components.

Step 1: Download and install the QuickBooks Tools Hub

QuickBooks needs to be closed to use the tool hub.

Step 2: Run the Quick Fix my Program from the QuickBooks Tools Hub

  1. In the QuickBooks Tools Hub, select Program Problems.
  2. Select Quick Fix my Program.
  3. Retry installing QuickBooks.

If that did not fix the error, Add or create a Windows user with Administrator rights, then attempt QuickBooks installation.

Troubleshooting Windows Update and Windows installer have resolved every instance. If you are not comfortable performing these, please contact an IT professional.

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