Hi carol12,

Accessing your QuickBooks account simultaneously is possible. All you have to do is log in using your user credentials.

To do so:

1. Go to http://qbo.intuit.com.
2. Enter your User ID and Password.
3. Click Sign in or hit Enter on your keyboard.

Note: There are some tasks that you can't work on simultaneously.

Please refer to this article for more information about: What are usage limits in QuickBooks Online?

I've also added our page about account management for some help articles for your future tasks.

If you have other concerns, don't hesitate to reach out anytime.

I can not install this app.  When I click the desktop icon it tells me it is not installed.

Let's check to see why your QBO app wasn't installed, ledgers4u.

Did you run the installer after downloading it, and did you see the progress if the installation? You can try running the installer again. You can also download a fresh one here, and install it. Please be sure to check the system requirements to see if your PC meets them. If nothing happens, please contact our Support to check this further.

1. Log in to QuickBooks using a web browser.
2. Click on Help and choose Contact us.
3. Enter a short description of the scenario and click Let's talk.
4. Choose between Message an agent or Request for a callback.

Please feel free to keep up updates about the progress of your installation.

I have the desktop version for windows and want to download 2019 to my new Apple MacBook Air

Hi there, @FedJer.

I hope you're having a successful week so far. You can install QuickBooks Desktop on your new Apple MacBook Air as long as it meets all the system requirements. After you check the conditions for your laptop, you can install the program following these steps:

1. Download your version of QuickBooks Desktop for Mac and have your product and license number handy for step number three.
2. Drag the QuickBooks icon to the Applications folder to open it automatically.
3. Double-click the QuickBooks icon to open the program.
4. Follow the onscreen instructions, accept the software and license agreement, and then push Next.
5. Enter your product and license number and click Next.
6. Activate your QuickBooks Desktop program.

Now you can import your company file(s) and get back to business. You may find these articles helpful in the process:

• Install QuickBooks Desktop
• Install and set up QuickBooks Desktop for Mac
• Convert a QuickBooks for Windows file to QuickBooks for Mac

Please don't hesitate to touch base with me here if you need any additional assistance. I look forward to hearing from you again.

---

@JamesDuanT wrote:

Hi nourishthebody3,

You can directly download the QuickBooks Online Windows application using this link: https://quickbooks.intuit.com/apps/.

Let me know if you have further questions.

---

I have quickbooks pro 2018 and new to download program to my new computer

It's great to have you here in the Community, @kerrie3.

Thanks for choosing QuickBooks Desktop (QBDT) in handling your business. Let me walk you through the process of installing your QuickBooks Desktop Pro 2018 on your computer. 

Here's how:

First, let's make sure your computer meets the system requirements. Next, save your downloaded version of QBDT somewhere you can easily find it (like your Windows desktop). Then, have your product and license number handy.

Finally, follow these steps to install the product:

1. Open the file QuickBooks.exe you downloaded.
2. Follow the onscreen instructions. Accept the software license agreement and then select Next.
3. Enter your Product and License numbers, then click Next.
4. Decide which install type is right for you. You have two options for installing QuickBooks: express, or custom and network.
5. After you install, QuickBooks will ask you to activate and update it. Then, follow these steps to activate QuickBooks Desktop.

Want to learn about using the product? Check out our getting started guides to get the answers you need when running QBDT.

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.

they say app is no more available since April 2021

Let me share a few information as to why we discontinued the QuickBooks app, jasi151.

In as much as we'd like you to give the best experience, we've found out some limitations that may hinder or give you inconvenience when using the app. That's why we decided to discontinue and invest in other functionality that matters to you. You'll want to use the web browser to work with QuickBooks Online. But if your browser still supports the app, you can continue to use it. The same goes if you're using a mobile app.

For more product updates and to stay current with what's new, consider reading our QuickBooks Blog. Here's an article so you'll know what computer and browser you need when using the web: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

Please touch base with us if there's any help that you need. Remember, we're always right here to help.

Hi,

Is there an updated version as when I click the link it states that there will be no update from April 2021? I cannot download the app from google play or app store.  Help please? Thanks.

Thank you for joining this thread to share your concerns, @LorraineD2023. Let me share some insights about this QuickBooks App.

As shared by my colleague MariaSoledadG above, QuickBooks Online Windows and Mac desktop apps are no longer supported as of April 20, 2021. Thus, it's the reason why you're unable to download it from your google play or app store.

In the meantime, we recommend accessing QBO through your preferred browser by signing in at qbo.intuit.com, or you might consider downloading our QuickBooks Online mobile app. For a detailed step-by-step process, please check out this article: How to download the QuickBooks Online mobile app.

We appreciate your trust in QuickBooks to meet your accounting needs. We value your business and are committed to ensuring your success with our products and services.

I'll be around if you need further assistance with QuickBooks. I'm very eager to help. Take care always.

See Download and use the QuickBooks Online desktop app for video and written instructions:

There is no link to this address to download the app, just a video on how to use it

Hi there, @giannibyte.

I want to ensure you'll download and use the QuickBooks Online desktop app for Windows.

To download the app for QuickBooks Online (QBO), you'll need to click on the Download Now button in this link: Easier access to QuickBooks Online. Then, run QuickBooks-Setup.exe to get started.

If you want to add a shortcut or icon to your desktop for your QBO app in the future, check out this article for more information: Create a desktop shortcut for QuickBooks Online.

Keep me posted on how things go once you've tried the steps. I'd be waiting for your response.

I will repeat what others have said - so maybe the moderator will actually try the solutions they are providing before wasting everyone's time with solutions that DON'T WORK.
These various links either go to QBO hype pages or download executable files that won't open.
I have moved to a different laptop from the original download of the app for windows desktop, when i converted from quickbooks desktop but they only give you ONE SHOT at installing the app... yet, the magic of the online version is to be able to use QBk on any machine.  Come on guys - LISTEN TO US.  When i follow the latest link sent i was able to download something that spins my wheels and gives me a message about being unable to connect.
Oh wait - that right - i can ask for help and wait for a call back for someone that doesn't know the answer to this SIMPLE QUESTION - where is the GOOD Link to add the app to ANY MACHINE i use QBO with?

This is not what we want you to feel, @KenDoll. I can see how you would want to download the QuickBooks Online Windows and Mac desktop app and have a way to help you achieve that. 

Let me share some pieces of information first.
 

The QuickBooks Online (QBO) desktop app is only available to QBO Advanced and Accountant versions with Windows 64-bit computers. This means that QBO Simple Start, Essentials, and Plus don't have the option to download. This app makes it convenient to access your company file(s). 

If you have the mentioned  requirements, here's how you can download it:

1. Sign in to your QuickBooks Online account.
2. Go to the Gear icon then select Get the desktop app under Your Company.
   
   
    
3. Hit on Download for Windows or Download for Mac.
4. Follow the on-screen instructions.

For more information about this process, feel free to refer to this article: Download and use the QuickBooks Online desktop app. 

When successfully installed, you can now switch to another company without signing out. You can also open a new tab for each company file. You can access accounts in the app that have a QuickBooks Online subscription.

Moreover, I also encourage you to visit our QuickBooks Blog website for more product enhancements and updates.

Please don't hesitate to hit on the Reply button if you need further assistance in downloading the desktop app version of QuickBooks Online. I'll be right here to help you thoroughly. Take care and have a good one.

after clicking on the link we don't get any prompts for download. Could you please look into it and update the link?

I appreciate you joining the thread, Arsen23. Let me help you download the QuickBooks Online (QBO) app to your computer today.

You must be able to download the application through this link: Easier access to QuickBooks Online. Then, select the Download Now button to start and run the QuickBooks-Setup.exe. 

If you don't get any prompts for download, you can try accessing the link through a private window. It's the best place to spot browser-related issues while opening the link provided.

You can use either of these keyboard shortcuts to save you time:

• Google Chrome: Press CTRL + Shift + N
• Safari: Press Command + Shift + N
• Mozilla Firefox: Press CTRL + Shift + P

If it works, clear the cache of your main browser to start fresh.

Alternatively, you can get the desktop app through the Gear icon, as instructed by QuennieC above.

On the other hand, I'm adding these resources for more tips while getting access to the desktop version of QBO: 

• Download and use the QuickBooks Online desktop app
• Easier access to QuickBooks Online

If you have other questions while downloading the QuickBooks app, let me know by leaving a comment below. I'm always here to help. Have a good one!

No, this is not it.

The correct location is here. Unfortunately, it keeps saying "Cannot find our servers, please try again, later."  http://http-download.intuit.com/http.intuit/qbowinclient/download/index.html?referrer=qboApps%22%3Eh...

Amazing that a simple functioning link isn't on their website. Should be under Support<>Downloads<>QBO App.

Dead link. Does nothing but bring up a blank page.

Thanks for joining the thread and informing us that you also can't access the link provided, @richlang. 

I can imagine the struggle you've been through when trying to access this page.

Since you've already tried those basic troubleshooting steps provided by my colleague, Angelyn_T, above, I recommend contacting our Customer Care Team Support to investigate this matter further.

Here's how: 

1. Go to Help (?), then click Contact Us.
2. Please enter your question and select Let's talk or Continue.
3. Review and Select from the following: Ask the community, Have us call you, or Chat with us.

Moreover, you can visit this article for more information about managing your QBO desktop app: Download and use the QuickBooks Online desktop app. It includes a detailed process for accessing multiple accounts and switching your viewing preferences.

Keep me posted if you have any other questions or concerns about downloading or installing our products. I'll be around to answer them for you.