How to fix an "unexpected result code from server" error

Learn how to fix an "unexpected result code from server" error message when exporting from QuickBooks Online to Desktop.

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Did you receive the following error message while exporting data from QuickBooks Online to Desktop? If so we'll help you troubleshoot the issue.

Why am I seeing this error?

This error message is happening because:

• An old file was requested from the QuickBooks Online server.
• You began the export process and it generated a file (.qbxml) that you see after clicking "Download." (Note: The qbxml file lasts on our servers for around 30 days.)
• You attempted to download the file after the expiration date.

Fix the issue

You can fix the issue by:

• Requesting a new qbxml file from QuickBooks Online. Simply go through the export process again.
• Making sure you select "Start Over" instead of "Continue to Download." This way a new file can be requested.