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Level 1

I need to change my incorrect phone number so that I can receive text and call verifications when changing my account information. Need a person to talk a person to fix.

Need a person to talk to to fix this please.
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QuickBooks Team

I need to change my incorrect phone number so that I can receive text and call verifications when changing my account information. Need a person to talk a person to fix.

Hello there, @dcrumpler1996.

 

Thanks for coming to that Community for your concern. I'm here to help you update your contact information to make sure you can log in to your account. 

 

Aside from the Get a code texted to: (number), you have an option to resend the code through your email. You'll want to choose the Get a code emailed to: (email address) instead. That way, you can log in to your account.

 

get a code.JPG

 

To update your phone number on file, let's login to https://accounts.intuit.com/, then follow the steps below: 

 

  1. Go to the Sign In & Security section.
  2. Click the Verify link beside the Phone number. 
  3. Click the Change link beside the phone number. 
  4. Update your phone number, then enter your Password in the field. 
  5. Click Save when done. 

 

Here's an article for your future reference: Change your email, user ID, or password for QuickBooks Online and QuickBooks Self-Employed. It helps you learn about updating your account from Intuit Manager and recovering your user ID or password. 

 

Come back to me at any time if you need more help, @dcrumpler1996. The Community Team is always around here to back you up. 

 

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