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Process an ACH bank transfer from a customer

Learn how to process an ACH bank transfer for your customer’s sales receipt or invoice in QuickBooks Online.

Say goodbye to paper checks and hectic bank runs. Just get your customer’s authorization and you can accept ACH payments right in your QuickBooks. You can choose to save their bank info, so you don’t have to re-enter it for future use. We’ll walk you through the steps below.

Note: Set up QuickBooks Payments now so you can accept bank transfer payments in your QuickBooks Online account.

Step 1: Select the transaction to receive payment for

You can process a bank transfer payment now for an invoice or sales receipt. Or add your customer's bank info to a recurring sales receipt.

  1. Select + New.
  2. Select Receive Payment or Sales Receipt.
  3. From the Payment method drop-down, select Check or QuickBooks Payment - Bank.

The sales receipt will process the ACH payment on its next scheduled charge date.

  1. Select the Gear icon.
  2. Under Lists, select Recurring Transactions.
  3. Find your customer’s recurring sales receipt from the list, then select Edit.
  4. From the Payment method drop-down, select Check or QuickBooks Payment - Bank.

Step 2: Enter your customer’s bank info

  1. Select Enter Bank info.
  2. Add your customer’s Account Number, Account Type, Routing Number, and Name.
  3. Select Use this account information in the future.
    • Don't forget to select this if you're adding payment info to a recurring sales receipt.
    • If you don’t have to save the bank info, you have 10 minutes to process the payment.

Step 3: Get authorization

Don't forget to get your customer's authorization, whether you save their account info for future use or not.

  1. Select signed authorization to print an authorization paper your customer can fill out and sign. Or select and read the authorization script to them instead.
  2. Select I have signed authorization checkbox to show you’ve received authorization.
  3. Select Save.

Updating a recurring sales receipt?

Select Save template to save your customer's payment info.

You can skip step 4. The receipt will automatically process the ACH payment on the next scheduled charge date.

Step 4: Process the payment

  1. On the transaction form, select I have authorization and would like to process this transaction.
  2. Review the transaction, then Save and send.
  3. Make any changes to the email message to your customer, then Send and close.
Tip: With QuickBooks Payments, you can also let your customers pay right in their online invoices. Learn more.

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