Can I enter multiple email addresses for one customer

When I went into the 'Customer' section and added emails, separated by commas, in saved them and they were included in the next invoice.  I hope this helps.

May help someone: 

Quickbooks Desktop 2018 and Exchange with Office365 do not seem to allow multiple email addresses on the same line.

If you use GMAIL, it does seem to work.  Which is a shame, as I am much more partial to the conveniences of Office365.

There is a limit of 100 characters though. What if I have to enter 10+ email ids and the 100 character limit gets crossed?

You're unable to enter more email ID's once you reached the character limit, akshaypirate.

You'll want to send this as a product suggestion to our engineers. Just click Gear, and then Feedback.

The details are found in this article: How to email a sales form or report to multiple email addresses.

Let us know if you have any more questions.

Did you ever figure this out because we are trying to as well. It is a headache to remember this every time we invoice to add these emails. 

Hi Hcriowa510,

We can enter multiple email addresses in the Customer Information.

Here's how: 

1. Click Sales, then choose Customers.
2. Choose a customer.
3. Select the Customer Details tab, then click Edit.
4. You can enter the email addresses in the Email field.
5. Click Save.

There's a limited numbers of characters that can be entered in this field. You'll want to have an additional characters by sending a request to our engineers. You can sent it directly to them by clicking the Gear icon, then choosing Feedback . They'll check on it and consider adding it in their future updates.

Let us know if you need anything else by leaving a comment below. 

Hi Jim,

I had the same issue as you, and tried the response Philtheferrier provided.  It didn't work for me at first, but with repeated trials substituting ; for , etc. I was able to get it to work.  The key being, you have to use , to separate the emails, and DO NOT have any space in between.  Also, invoices only seem to be sent to emails in the TO line - Not the cc line.

Yes exactly!

And which genius thought 100 characters would suffice for multiple emails???

Serious flaw in today's corporate culture of middle management and everything being emailed..

I appreciate your input from every angle, BrentV. 

I understand how the workflow you're looking for is beneficial to your business. To ensure your voice is heard, I can pass a feedback about this. For the time being, you can visit our blog and sign up to our Newsletter. This way, you’ll receive email updates about changes in the product. Our developers get inspiration from customers, so your voice makes a huge impact.

If you need tips in the future, visit our QuickBooks Help Articles site. 

Please don't hesitate to get back to me if you have additional questions. I'm more than happy to answer it for you. Happy Thanksgiving!

It is EXTREMELY frustrating that we can't have different emails for different forms.  For example, more often than not, the person getting the invoices would be different than the person getting the estimates.  We have to remember to manually change the email every time.  I would imagine that this would be easy to automate on your side of things.  Is this going to be implemented into your system anytime soon?

I, too, would really like to see this feature. My sales people have to email estimates and sales orders to builders and I need to send invoices and statements to their accounting departments. My sales guys get angry that their sales orders go to accounting, and I get chastised by the builder for sending invoices to him. It's a mess, so I hope they will fast-track this features.

Sheryl

Good day, @sheryl7. 

Manually entering emails can be burdensome when sending forms and being caught by unintended receivers. I'll surely send this feedback to our product engineers to get this fixed.

However, there's no turn around time when this will be added as a new feature. Rest assured, you'll be notified once the feature is already available.

Here's a site you can access where to see the latest product updates: Latest QuickBooks Updates.

I'm a message away if you have any concerns. I'd be more than glad to help. Keep safe always!

This may be a good alternative. I've set up the template with the email contacts CC'd and BCC'd with a fake item. Now I just need to amend the item for the quote to the team and it's good to go.

Just have to retrain myself to know which contacts are in the recurring list and which aren't.

ALL - Please go post feedback about this issue.  It's silly that there are such a limited number of characters in this field.  It won't get corrected unless you complain about it.  Just click Gear, and then Feedback and ask them to add more characters to the email address field in the customer information.

Thanks!!

Please post feedback about this.  The squeaky wheel gets the grease.

Hello, @tvoss98.

I understand the importance of this feature and I'll be taking note of all these insights and pass along the information to our product developers. This way, they'll be able to know what our customers needed and be able to consider the feature in the coming updates.

To stay current with the latest QuickBooks news and updates, feel free to visit our blog.

Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!

the character limit is extremely frustrating. please remove the character limit so we can add 3 emails or more

Has the email field been expanded in the customer area?  Also, can you separate multiple emails by inserting an "," between email addresses?

I appreciate you following up on this thread, NelsonG-CPA.

Depending on the number of characters, you can add up to three email addresses to the Email field in your customer's profile and separate them by a comma ",".

This will automatically fill in the Customer email field when creating an invoice.

I'll be sharing with you the following wire-up to know what special characters that are not acceptable in QuickBooks Online: Acceptable characters in QuickBooks Online.

It'll be always my pleasure to help if you have any other questions. Just keep me posted in the comment section down below. Have a nice day!