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phillthefarrier
October 15, 2018
Solved

Can I enter multiple email addresses for one customer

  • October 15, 2018
  • 4 replies
  • 118 views
Some of my customers require the invoices to be sent to more than one email address, can this be done with Quickbooks online?
    Best answer by lindak1119
    Hi phillthefarrier ,

    You can do this, multiple email addesses can be added to the email field and seperated by a comma. (xxx@yahoo.com,yyy@yahoo.com)

    Hope this  helps.

    4 replies

    L
    lindak1119Answer
    Level 7
    October 15, 2018
    Hi phillthefarrier ,

    You can do this, multiple email addesses can be added to the email field and seperated by a comma. (xxx@yahoo.com,yyy@yahoo.com)

    Hope this  helps.
      L
      lindak1119
      Level 7
      October 15, 2018
      Thank for your help
        T
        thekkman
        March 6, 2019

        Hi Jim,

         

        I had the same issue as you, and tried the response Philtheferrier provided.  It didn't work for me at first, but with repeated trials substituting ; for , etc. I was able to get it to work.  The key being, you have to use , to separate the emails, and DO NOT have any space in between.  Also, invoices only seem to be sent to emails in the TO line - Not the cc line.

          Angelyn_T
          Angelyn_TModerator
          Moderator
          June 4, 2020

          Hello, @tvoss98.

           

          I understand the importance of this feature and I'll be taking note of all these insights and pass along the information to our product developers. This way, they'll be able to know what our customers needed and be able to consider the feature in the coming updates.

           

          To stay current with the latest QuickBooks news and updates, feel free to visit our blog.

           

          Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!

          A
          Alex b
          September 18, 2020

          the character limit is extremely frustrating. please remove the character limit so we can add 3 emails or more

            M
            mad customer
            October 25, 2022

            These folks are clowns and not even listening to their paying customers!  This request has gone out 3 years ago! is anybody from quickbooks listening? We really need this fixed as a business owner.

              E
              edovale
              April 28, 2021

              This doesn't seem to work at the API level. If I try to search for a customer via the API by email only the first one will be matched.

              H
              HMJLLC
              July 8, 2021

              I struggled with this one as well.  However, I have a solution.  Enter multiple email addresses on the Main Email in the Edit Customer window.  Separate the email addresses with a semicolon (i.e, ;) instead of a comma when using Outlook 2010 and above with QuickBooks Desktop 2020 and Office 365 as your email platform.  I sincerely hope this works for everyone else.

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