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Intuit
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Pay and file payroll taxes electronically

Find answers to frequently asked questions about filing taxes electronically.

You may be wondering about paying and filing your taxes with electronic services. We answer common questions about that for you.

Set up or activate electronic services

 

You'll print your electronic services authorization forms as a packet that includes a fax cover sheet. Fax your signed forms to the number shown on the sheet. If you can't fax the forms, please contact us.

 

Your federal electronic services will be activated in one to three banking days from the time we process your authorization forms. Depending on the jurisdiction, state electronic services can take from one day to several weeks to activate.

We'll send an email when your federal and state electronic services are activated.

Use electronic services

Follow these steps to follow your taxes electronically.

Note: If you see a payment in red it's overdue. The system allows you to pay late payments for federal, but some states will block you. You may need to pay directly to the state.

Intuit Online Payroll/Intuit Online for Accountants

  1. Select the To Do tab. You will see the taxes that need to be paid in the It's time to pay taxes section.
  2. Select the tax you want to pay. Then select Create Payment.
  3. Always select earliest as it's the recommended date to pay taxes. Then select Approve.
  4. The system will give you an e-payment confirmation after approving.

QuickBooks Online Payroll

  1. From the left menu, select Taxes, then Payroll Tax.
  2. Under Taxes, select Pay Taxes.
  3. Select Create Payment.
  4. Select E-pay.
  5. A confirmation will pop-up. Then select Done.

Intuit Online Payroll/Intuit Online Payroll Accountants

  1. Select the To Do tab. You will see the forms that need to be filed in the It's time to file forms section.
  2. Select the form you want to file.
  3. Select View to double check the form. Then select submit.

QuickBooks Online Payroll

  1. From the left menu, select Taxes, then Payroll Tax.
  2. Under Forms, select Quarterly forms or Annual forms.
  3. Select the form you want to file.
  4. View the form to double check. Then select Submit.

Federal

For federal tax payments, the IRS will directly debit your bank account on the payment date. Please be sure to have the funds available by the end of the previous banking day.

State

For most state tax payments, we'll withdraw the funds from your bank account at 5:00 pm PST two banking days before the payment date. Insufficient funds may lead to an NSF processing fee and possible deactivation of your electronic services.

In some states, the timing for tax payments is different. A few state tax agencies directly debit the funds on the payment date (similar to federal payments). Some other state agencies require a lead time that's longer than two banking days.

Please use the tax payment approval cutoff times shown on your payroll To Do list, and in our email reminders, to ensure timely payments.

In general the answer is yes. If our system prompts you to file a form, you should submit it, even if no tax is due. (Our system allows zero-tax filings.) You may receive a delinquency notice from the tax agency if you don't file a form for a given period.

Solve problems

We send your electronic services enrollment to the IRS for approval. If the IRS rejects the enrollment, it could be due to one of several reasons.

The most common reason is a mismatch between the federal EIN or business filing name entered in your payroll account, and what the IRS has in their records.

You may need to contact the IRS to verify this information. Then you can make any necessary changes in your payroll account setup. And reapply for electronic services.

We send your electronic services enrollment to the state tax agencies for approval. If your enrollment is rejected, it could be for one of these reasons:

  • Incorrect state account number
  • Incorrect deposit frequency for state withholding taxes
  • Business not registered with one of the agencies

You may need to contact the state tax agencies to verify your account number of deposit frequency. Then make any necessary changes to the state tax setup in your payroll account. You can then reapply for state electronic services.

If you don't have one of the required state account numbers, you can register your business, obtain the number, and enter it into your payroll account.

Some states require simultaneous electronic services enrollment for both withholding (PIT) and unemployment (SUI) taxes. A problem with either tax type may cause your enrollment to be rejected.

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