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Intuit

How to fix the error “QuickBooks - Application with Revoked Certificate”

Learn how to fix the error “QuickBooks - Application with Revoked Certificate” in QuickBooks Desktop.

If you see the error “QuickBooks - Application with Revoked Certificate” when you try to sync QuickBooks with a third-party application don’t worry, we’ll help you fix it. This usually happens because you need to update the QuickBooks Web Connector or the third-party digital certificate expired. Here’s what to do.

Step 1: See if the QuickBooks Web Connector is up to date

  1. From the Windows Start menu, search for web connector, then select Open.
  2. Look at the top bar of the Web Connector window to see the version number, it should be 2.3.0.36.
  3. If you need to update it, here’s how to download and install the latest Web Connector version.

Note: It’s a good idea to reach out to your IT for help to download and update the QuickBooks Web Connector.

Step 2: See if the third-party digital signature is valid

  1. Right-click the application icon, then select Open File Location.
  2. Right-click the application extension, for example ApplicationName.exe, then select Properties.
  3. Go to the Digital Signatures tab.
  4. In the Signature List, highlight the Name of Signer then select Details.
  5. From the General tab, select View Certificate.
  6. Look at the Valid from dates. If the digital signature date expired, ask your IT to get the latest certification for the third-party application.
  7. Select OK to close the window.

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