QuickBooks HelpQuickBooksHelpIntuit

Error when downloading transactions from TD Bank via Direct Connect

SOLVEDby QuickBooks2Updated 1 year ago

The servers have been updated.  Please contact the bank to get reconnected as per TD Bank Security Update FAQ.

The outage has been extended through Wednesday 6/13/18.

What you may be experiencing:

When trying to use online banking with TD Banks you receive errors. This is happening because TD Bank has temporarily suspended the automated access (direct connect) from TD to QuickBooks due to a security upgrade.

What you can try now:

The only workaround is manually entering the transactions or wait for the security changes to be completed.

Current Status:

We are aware of a security upgrade with TD Bank and if you would like more information please use TD Bank Security Update FAQ.

Next Update:

As soon as we have an update, we will let you know.


Was this helpful?

You must sign in to vote, reply, or post
QuickBooks DesktopQuickBooks Desktop AccountantQuickBooks Desktop PremierQuickBooks Desktop ProQuickBooks Enterprise QuickBooks Enterprise AccountantQuickBooks Enterprise Diamond

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.