How to give customers credit in QuickBooks Online: Credit memos

You can use QuickBooks Online to issue credits to your customers. You might want to do this to reduce what a customer owes on an invoice, or to write off the balance of an invoice you’ll never receive, like bad debt. This video will go over how to record a credit memo, send it to a customer, and then apply it to an invoice.

Manage all kinds of payments in one place. Accept cards, ACH, Apple Pay®, PayPal, and Venmo. No matter how you get paid, manage it all in QuickBooks.