validation code

Hello there, paul1234.

To get the validation code, you'll need to contact our Customer Care Team during support hours. They can pull up your account and provide you the validation code specific for you.

Aside from that, you can start a chat session with our representatives, too. You can use this link for reference: Contact QuickBooks Desktop support.

Once you have the validation code, you can already activate the program: Activate QuickBooks Desktop for Windows.

Let us know how this goes so we can further assist you. Have a great day!

How do I get an authorization so I may install quickbooks

It looks like you're referring to the validation code, Wildman999.

You'll have to contact our customer care support so an agent can provide you with the info. You can check JamesDuanT's links on how you can reach out to us.

Once you have the code, you can already install QuickBooks.

If you have other concerns, the Community is available 24/7 to help you. Take care! 

How do I get a validation code

Hello, Bethpoole. 

I'll lay down a few steps to help you get the validation code. 

We normally send out the registration details through email. You'll want to check your inbox for the validation code. Alternatively, check out your CAMPS profile: 

1. Go to https://camps.intuit.com/.
2. Choose your version under the Products & Services section.
3. Click Details, then look for the validation code. 

As what my colleagues have pointed out, you can also get the validation code through our phone agents. They'll securely pull up your product registration details and generate a code for you. 

Here's how to reach out to them: 

1. Open QuickBooks.
2. From the Help menu, select QuickBooks Desktop Help. 
3. Click the Contact us link.
4. On the new page, select a topic (such as activate or install QuickBooks). 
5. Scroll down and click the Have us call you button. 

For reference about contact us, you can check this article: Contact QuickBooks Desktop support.

After activating QuickBooks successfully, you can start setting up your company file. If you need help, we have a number of help articles to guide you through the processes. 

I'm with you in every step of the way. You can ask again in the Community space if you have questions in QuickBooks. I'm here to help. 

Yeah, I keep trying to get a validation code to log into QB online via a new browser and not get the txt or email codes when requested.  Now the online chat or help feature is just hanging.  Is there a real phone number to get help or just the online run around?

@mzucker, sadly, there is no phone number. All you can do is request a callback or chat.  

Good luck. 

The help chat does not work.  Is there an actual phone number? I'm trying to get a validation code so I can log in via a new browser and the txt or email code requests aren't working.

I want to ensure this is taken care of, @mzucker.

Currently, we don't have a specific phone number to contact with our Customer Support Team. I'd suggest getting in touch with them again through the Help menu of your account.

Here's how:

1. Go to the Help menu.
2. Select the Contact Us button.
3. Enter a brief description of your concern in the What can we help you with? field.
4. Click Let's talk.
5. Select Get a call or Get a callback.
6. Enter your contact information.
7. Select Confirm my call.

To ensure you can reach out to our agents, please see our support hours.

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

Please know that you can always get back to us if you need more help managing your account. I'm here to lend you a helping hand.

I am having the same issue. The software tells me to call and the system tells me that I will not get to a person with my question. The chat function seems to be blank. How do i get a validation code? THIS IS REALLY FRUSTRATING!!

Wow no 24/7 support. Cant do business without good support and reliable systems to work like we do. QuickBooks is too big and we are so small to them. Once I get my data base out QuickBooks is NO MORE! I have been a long term customer since 1997. I have always been able to get to a live person and resolve issues within minutes. the last two days i have been working on getting this program back up now all i need is a validation code. which you have to get from tech. WTF guys, trying to keep business going not put up a road block. QuickBooks is like any other large corporation, get there money first then worry about the next account to replace the disgruntled account. I remember a McD regular burger was a todays quarter pounder. Charge more give less and we still will buy like dumb sheep. I will never buy another intuit product again. I paid for it over and over again. but its not really mine if i cant access MY files. QB support is Non American!

This isn't what I want anyone to experience when reaching out to our support, TASC.

I'll make sure you'll get the validation code to keep your company file up and running. While we're unable to pull up any account here in the Community forum, I suggest getting back in touch with our Live Support Team.

I know you've already contacted them. However, they can verify your account and provide the information. 

How to get a call or chat from us:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

If you're unable to open QuickBooks, you can still contact them outside of the system. Please use this link: Contact QuickBooks Desktop.

If you aren't seeing the option to contact us in the Help menu, check your display settings in QuickBooks Desktop.

Let me know how the contact goes by commenting below. I'll be right here whenever you have follow-up question.

Validation code of Quickbooks 2021 

@Donna1207 

They don't offer any email support for this requirement. You have to ask them via chat during their business hours. Another option, contact us in private for assistance. We may offer a workaround.  

How could I contact? I am at Hong Kong time. Please help

Hi there, @Donna1207. I'll make sure you get a validation code to activate your QuickBooks Desktop 2019.

As Fiat Lux - ASIA suggested, you can contact our representatives during US business hours. Our operating hours depend on the QuickBooks product version that you're using. Once you reach one of our agents, you can request an email exchange. For more details, take a look at this article: Contact QuickBooks Desktop support.

To contact our agents right through your QuickBooks product, here's how:

1. Press F1 to open the Help menu.
2. Click Contact Us.
   
   
    
3. Enter your concern and then select Continue.
   
   
    
4. Choose to start a Chat or Callback.

Alternatively, you can also use this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us to get in touch with them. Choose QuickBooks Desktop (QBDT) as a product and hit Continue. Then enter your concern and edition of QBDT. Select Continue to choose a way to connect with us like chat or call.

Additionally, you can get help if you can't activate QuickBooks Desktop. This also includes fixes related to product numbers and blank screens.

I'm still right here if you need further assistance with contacting our representatives. If you have other QuickBooks -related concerns, feel free to add them below. Anytime I can help. Have a great day and take care.

Thanks for lengthy reply. Actually I do not have a US/Canada phone number to be called back. The chat session is closed. Really need a 24/7 contact coz I am in China time zone.  It’s top urgent, we are being after by tax department of year end audit.  Former employee who holds login ran away. Pretty sucks…please help!

P.S.

I am not sure if we could file a complaint to a local Hong Kong QB rep. They are creating issues. We are charged piece by piece endlessly. Typically a charge would be, asking us to buy 2021 to recover 2019 validation code. We bought 2019 thru them, aren’t they be able assist in the situation of register after reinstallation which suggested by them?! 

@Donna1207 

As long as you are unable to login to your CAMPS and find the license code in there, Support won't help you to generate the validation code. Consider to install the trial license for QBD 2021 for the time being. You will have more time to decide whether buying a new one time license for QBD 2021, a new subscription license for QBD Pro/Premier 2022, or a new one time license for QBD (Premier) Accountant 2022 edition. Contact us in private for details. 

The number gets me back to the same robot. And the chat session never open . So sad.

I’m as well as I would need the validation code to activate it.

Good morning, @SEK Chea. 

Thanks for joining in on this thread about receiving a validation code. 

At this time, the best route would be to contact our Customer Support Team for  further assistance. Since you don't have access to get in touch with them through the system, here's a link that will point you in the right direction: What can we help you with?

After using that link, you'll need to answer the questions that follow and enter your question. From there, you'll get these options listed below in the picture:

Note: Either you'll see support hours telling you to come back between a certain time frame or you'll see the option to chat or request a callback. 

Keep me updated on how it goes. I'm only a comment away if you need me again. Best wishes! 

Trying to get validation code