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QBWin.log: Verify Memorized Transaction: Orphaned Target or Unable to read Primary Record

by Intuit • Image Alt Text 1 •
Image Alt Text Updated 8/3/2026 00:29

After checking the QBWin.log file, you see one of the following messages:

  • Verify Memorized Transaction: Orphaned Target = [XXXXX]

  • Unable to read Primary Record. Primary = [XXXXX]

To fix these errors:

  1. Run the Rebuild and Verify utilities.

  2. Recheck the QBWin.log file.

  3. If the error is still in the log file, contact the technical support for US to send your file to Intuit Data Services for data recovery. Note that fees may apply.

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