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QBWin.log: Verify Memorized Transaction: Orphaned Target or Unable to read Primary Record

by Intuit • Image Alt Text 1
Image Alt Text Updated 8/3/2026 00:29

After checking the QBWin.log file, you see one of the following messages:

  • Verify Memorized Transaction: Orphaned Target = [XXXXX]

  • Unable to read Primary Record. Primary = [XXXXX]

To fix these errors:

  1. If the error is still in the log file, contact the technical support for US to send your file to Intuit Data Services for data recovery. Note that fees may apply.