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Report error: We couldn't move your company data

by Intuit • Image Alt Text
Image Alt Text Updated 8/5/2026 02:20

Learn what to do if you see the error "We couldn't move your company data" in QuickBooks Desktop.

This error can happen when you try to move your company file from QuickBooks Desktop to QuickBooks Online.

Current Status

We are aware of this issue, and are working on a solution. Currently, there are no more troubleshooting steps available.

If you see this message, we want to hear from you. Fill out this form to get an email once this issue has been resolved.

Note: Follow up emails will come from automation@app.smartsheet.com

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