Error 1618: Another program is being updated

Learn what to do when you get one of these two error messages when you install or update QuickBooks Desktop.

Solution 1: Download and install the QuickBooks Tools Hub

The QuickBooks Tools Hub helps fix common errors. QuickBooks needs to be closed to use the tool hub.

See Fix QuickBooks Desktop install errors to run the QuickBooks Install Diagnostic Tool from the QuickBooks Tools hub.

Solution 2: Check to see if there are any instances of MSIEXEC.EXE in the background

Solution 3: Reinstall the Microsoft Runtime Libraries via the Microsoft Visual C++ Redistributable Package

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. If you are not comfortable doing these steps on your own, Intuit recommends you to consult your computer manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.