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Intuit
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Transfer app ownership or disconnect apps

Learn how to transfer app ownership or disconnect an app in QuickBooks Online and QuickBooks Online Accountant.

If you find yourself needing to disconnect a third-party app or transfer the ownership to another user, you can quickly do this in QuickBooks. Here’s how.

How to transfer an app connection

QuickBooks Online

If you’d like to continue using the app, you’ll need the administrator to transfer the ownership. This allows you to take over the app connection for your company.

  1. Select Apps.
  2. Search for the app you're transferring.
  3. Select the app, then select Get App Now.
  4. Review the message details and select Connect anyway.
  5. Adjust the settings as necessary, then make sure the app is now associated with the new user ID.

QuickBooks Online Accountant

If you’d like to continue using the app, you’ll need the master administrator to transfer the app ownership. This allows you to take over the app connection for your firm or a client as a master administrator.

  1. Select Apps.
  2. Search for the app you're transferring.
  3. Select the app, then select Get App Now.
  4. Select your firm or select a client, then select Install.
  5. Review the message details and select Become Admin.
  6. Adjust the settings as necessary, then make sure the app is now associated with your user ID.

How to disconnect an app

QuickBooks Online

If you’d like to disconnect an app from your company and stop the app’s functionality:

  1. Select Apps.
  2. Select My Apps, then find the app you’d like to disconnect.
  3. Select the Action ▼ dropdown, then select Disconnect.
  4. Complete the short questionnaire.
  5. Select Disconnect.

QuickBooks Online Accountant

If you’d like to disconnect apps from your firm and stop the app’s functionality:

  1. Select Apps.
  2. Select Firm Apps.
  3. Select the Action ▼ dropdown, then select Disconnect.
  4. Complete the short questionnaire.
  5. Select Disconnect to remove the app from your firm.

If you’d like to disconnect apps for your client and stop the app’s functionality:

  1. Select Apps.
  2. Select Client Apps.
  3. Select the Action ▼ drop-down, then choose Disconnect.
  4. Complete the short questionnaire.
  5. Select Disconnect.

What if I can't see my connected app?

The following apps are found outside of the app menu. Here's how to disconnect them:

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