QuickBooks HelpQuickBooksHelpIntuit

How to fix Error 1601, 1603, and 1642

SOLVEDby QuickBooksQuickBooks Desktop Payroll4Updated April 22, 2021

Learn what to do if you see these errors in QuickBooks Desktop.

If you see any of the following messages when you install or update QuickBooks, don't worry.

  • Error 1601: Windows Installer is not accessible
  • Error 1603: There was a problem installing Microsoft .NET Framework [version]
  • Error 1603: The update installer has encountered an internal error
  • Error 1642: Error installing Microsoft .NET Framework when installing QuickBooks

These errors mean there's an issue with the install or update file you're using,  not your accounting data. Here's how to fix them.

If you're installing QuickBooks Desktop

Follow the steps to fix common install errors.

If you're updating QuickBooks Desktop

You can clean install QuickBooks to refresh your system files.

If you still see Error 1601, 1603, or 1642, reach out to our support team so we can help.

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Desktop PayrollQuickBooks Enterprise SuiteQuickBooks Accountant DesktopQuickBooks Desktop

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this