Get help if you can't sign in to your QuickBooks Time account

If you're unable to log in to QuickBooks Time, follow these steps to sign in another way, reset your password, or recover your account.

• Sign in using a one-time code
• Update your password when signed in
• Recover your account

Sign in using a one-time code

If you can’t remember your password, we can send a code to the phone number or email we have on file for you to sign in that way. 

On a computer

1. Go to the QuickBooks Time sign-in page.
2. Enter your email or user ID and select Sign In.
3. Select Text a code to [phone number], or select Sign in a different way and choose to have a code texted or emailed to the contact info we have on file for you.
4. Enter the code to sign in. 

On a mobile device

1. Open QuickBooks Workforce, and select Sign in.
2. Enter your email or user ID and select Sign in.
3. Select Sign in a different way.
4. Choose to have a code texted or emailed to the contact info we have on file for you.
5. Enter the code to sign in.

Update your password when signed in

If you're already signed in but want to change your sign in info, including password, follow these steps.

On a computer

1. In QuickBooks Time, open your profile dropdown, then select Profile.
2. Select Manage User ID / Password. 
3. Select Sign in & security.
4. Select the User ID, Email address, Password, or Phone section.
5. Make your changes.
6. When you're done, select Save.

On a mobile device

1. Sign in to QuickBooks Workforce, and go to your Profile.
2. Select your name, then Manage your Intuit Account.
3. If prompted, verify your account with your password or a one-time code.
4. Select Sign in & security.
5. Select the User ID, Email address, Password, or Phone section.
6. Make your changes.
7. When you're done, select Save.

Recover your account

If you don’t know what information is associated with your QuickBooks Time account, you’ll need to go through our account recovery process.