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Error 1723: There is a problem with this Windows installer package

by Intuit• Updated 1 year ago

When installing or uninstalling QuickBooks Desktop, you receive the following error:

Error 1723: There is a problem with this Windows installer package

This may be caused by a damaged Windows installer. To fix this, perform the solutions in the order shown.

Solution 1: Edit the permissions in your Windows %temp% folder

  1. On your keyboard, press the Windows key to bring up the search field.
  2. Type %temp%, then press Enter. The Windows TEMP folder opens.
  3. Open Properties.
  4. On the Properties window, go to the Security tab, then choose Edit.
  5. Highlight your Windows username. Under the Allow column, put a check mark on Full Control.
  6. Select OK twice, then reinstall QuickBooks Desktop.

Solution 2: Download and install the QuickBooks Tools Hub

The QuickBooks Tools Hub helps fix common errors. QuickBooks needs to be closed to use the tool hub.

See Fix QuickBooks Desktop install errors to run the QuickBooks Install Diagnostic Tool.

Important!
If you are still getting the error after following solutions 1 and 2, contact your local IT professional to help you repair the damaged Microsoft component.
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