Learn what to do if you see these errors in QuickBooks Desktop.
If you see any of the following messages when you install or update QuickBooks, don't worry.
- Error 1601: Windows Installer is not accessible
- Error 1603: There was a problem installing Microsoft .NET Framework [version]
- Error 1603: The update installer has encountered an internal error
- Error 1642: Error installing Microsoft .NET Framework when installing QuickBooks
These mean there's an issue with the install or update file you're using, not your accounting data. Here's how to fix them.
If you're installing QuickBooks Desktop
Follow the steps to fix common install errors.
If you're updating QuickBooks Desktop
You can clean install QuickBooks to refresh your system files.
If you still see Error 1601, 1603, or 1642, reach out to our support team so we can help.