Turn on tips in QuickBooks GoPayment and the QuickBooks mobile app

If your business accepts gratuities, you can turn on Tips so customers have the option to add a tip during in-person transactions, including Tap to Pay on iPhone or Android, card reader, and key-in payments.

A QuickBooks Payments subscription is required to use the Tips feature.

Manage Tips settings

1. Open QuickBooks GoPayment or the QuickBooks mobile app.
2. Select the Menu icon.
3. Go to Settings .
4. Select Tips.
5. Turn on or off the following settings:
   
   • Accept tips: Turns the tipping feature on or off. When turned on, customers will see a tip screen during checkout.
   • Show tips before card is inserted: Controls when the tip screen appears in the checkout flow. When turned off, the tip screen appears after the customer selects a payment method. When turned on, the tip prompt appears earlier in the flow before a payment method is chosen.
   • Switch to dollar amount for transactions less than $10: When turned on, transactions under $10 will automatically show dollar-based tip options instead of percentages, since small-dollar percentages can feel unclear to customers.
   • Percentage tips or Dollar tips: Choose how tip options are presented to customers. Percentage tips displays preset percentage-based options (such as 15%, 20%, 25%). Dollar tips displays preset fixed-dollar amounts instead.

When paying, customers can always select a preset tip, enter a custom amount, or skip tipping entirely.

Related links

• Use Tap to Pay in QuickBooks GoPayment or QuickBooks mobile app for iOS