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Common questions about QuickBooks Payments deposits in QuickBooks Online

by Intuit • Image Alt Text 174 •
Image Alt Text Updated 8/5/2026 01:39

Get answers to common questions about how QuickBooks Payments deposits work in QuickBooks Online.

When you process credit card payments with QuickBooks Payments, deposits are downloaded into QuickBooks to add the funds to your account.

Note: ACH payments entered manually by the merchant may be delayed due to extra security checks. Collecting ACH payments from Pay-enabled invoices can help reduce payment processing risks.

Simplify getting paid via invoice with QuickBooks Payments.

Video transcript

[0:00] Once you have QuickBooks payments, you can take payments directly from your customers. Let's go over how to add a payment option to an invoice and how your customer can make bank payments. Then we'll show you how to find out more info on all the payments you've received from QuickBooks payments and what you need to do to keep your books accurate.

[0:19] Note that before you can accept bank payments, you must be approved to accept credit card payments in QuickBooks first. If you still need to set up QuickBooks payments, you can learn how to do that here. First, let's add a payment option to an invoice. Select Create and Invoice. Make sure your payment options are turned on. If they are, you'll see them here.

[0:41] If not, select Payment Options from the Manage drawer and turn on the Bank transfer option here. Note that QuickBooks charges a very low fee of 1% per transaction. Then, fill out your invoice. When you're done, select Review and send. Your customer will receive an email with a link to pay your invoice using the bank transfer payment method that you've selected.

[1:04] Next, in the search bar, type "payouts". Each day, QuickBooks Payments combines all of the payments that are processed that day into a single deposit. You'll see each sale or payment that is part of the daily deposit along with the fees that are charged with a separate transaction. It can take 3 to 5 business days for this money to show up in your bank account.

[1:27] When the money hits your bank account, you'll see your deposits in your transactions feed if you have your bank account connected to QuickBooks. Select Accounting and Bank transactions. You just need to confirm it by selecting Match and your books are up-to-date. You can also accept payments on the go with the QuickBooks mobile app. That's it.

[1:50] Now you're ready to use QuickBooks Payments to receive bank payments and get paid faster.

QuickBooks Payments deposit time frame

We deposit your funds within five business days after your first payment. Your first few deposits take a bit longer while we set up your merchant account. After we're done, your payments will deposit quicker, typically within two business days.

Change where QuickBooks Payments deposits funds

Only full admins can follow steps:

  1. Go to Settings Settings gear icon., then select Account and settings.

  2. Select the Payments tab.

  3. Edit the direct deposit information.

How do I change where QuickBooks Payments deposits my money?

Review our article on why funds are on hold.

Record QuickBooks Payments deposits and fees in QuickBooks Online

QuickBooks Online does this for you. To keep your books straight, make sure you select accounts for deposits and fees.

See which payments are included in a deposit

In QuickBooks Online

  1. Go to All apps A bunch of numbers and letters on a tile wall., then Sales & Get Paid, then QuickBooks payouts (Take me there).

  2. Select the deposit to see the details.

In the Merchant Service Center

  1. Go to Settings Settings gear icon., then select Account and settings.

  2. Select the Payments tab and then select Manage Account. The Merchant Service Center opens. Note: You can also sign in to the Merchant Center.

  3. Go to Activity Reports, then Transactions.

Users that can see QuickBooks Payments deposits

  • Primary Admin

  • Company Admin

  • Regular/Custom: All

  • Regular/Custom: Limited to customers sales

View QuickBooks Payments statements

  1. Go to Settings Settings gear icon., then select Account and settings.

  2. Select the Payments tab.

  3. In the Documents section, select the statement, then View.

What to do about funds on hold

When this happens, we send you an email telling you what to do next.

For more about held funds, see why are my funds on hold.

Funds take longer to deposit with American Express

If you have an American Express ESA account, your payments deposit on American Express's schedule. Payments you process with this account aren't eligible for next-day deposits. American Express controls the deposit schedule for ESA account holders.

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