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Problems connecting my CitiBank account

SOLVEDby QuickBooks28Updated 3 weeks ago

Some CitiBank customers are having difficulties finding the correct account names to create links for bank feeds.

CitiBank recently made some changes to how some of their accounts connect to QuickBooks Online. Because of that, your previous connections may not be working or you may not be able to locate your account to create a new connection.



To find the correct account to link to, see the table below.

If you use this account:Search for:
AT&T Universal Business RewardsAT&T Universal Business / CitiBusiness Cards
CitiBusiness® Platinum SelectAT&T Universal Business / CitiBusiness Cards
CitiBusiness ThankYou® CardAT&T Universal Business / CitiBusiness Cards
CitiBusiness® World CardAT&T Universal Business / CitiBusiness Cards
CitiChairman® American Express® CardCiti Chairman AmEx Cards

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