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Fix CitiBank connection issue

by Intuit • Image Alt Text 10 •
Image Alt Text Updated 5/26/2026 10:04

Learn how to fix your CitiBank connection in QuickBooks Online.

CitiBank recently made some changes to how some of its accounts connect to QuickBooks. If you can't find the correct CitiBank account to connect to, you may need to search for the account differently.

Solution

Use the correct account to link to, see the table below.

If you use this account:Search for:
AT&T Universal Business RewardsAT&T Universal Business / CitiBusiness Cards
CitiBusiness® Platinum SelectAT&T Universal Business / CitiBusiness Cards
CitiBusiness ThankYou® CardAT&T Universal Business / CitiBusiness Cards
CitiBusiness® World CardAT&T Universal Business / CitiBusiness Cards
CitiChairman® American Express® CardCiti Chairman AmEx Cards
QuickBooks Online AdvancedQuickBooks Online PlusQuickBooks Online Simple StartQuickBooks Online EssentialsQuickBooks SolopreneurQuickBooks LedgerIntuit Enterprise SuiteQuickBooks Online LiteQuickBooks Online Free

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