QuickBooks partner profile: Quality Consulting helps Restorative Care of America streamline operations

Quality Consulting helped Restorative Care of America streamline warehousing capabilities, implement a comprehensive accounting solution, and set up lead tracking with QuickBooks® Enterprise Platinum suite.

Customer challenge

Restorative Care of America is a manufacturer of medical orthotics, selling directly to healthcare facilities such as hospitals, nursing homes, and clinics. With in-house manufacturing, warehousing, inventory, and sales, Restorative Care’s complex business model presented unique challenges and needs for customized transactional workflows.

As a growing and thriving mid-market business, Restorative Care needed an end-to-end financial management solution that would give them the ability to reclaim valuable time in their day.

Restorative Care needed to streamline information across multiple departments, and keep up with steady growth:

• Within their existing system, sales agents had no means to track leads and or manage customers.
• Growing warehouse management needs overwhelmed the system’s capabilities.
• The company needed an all-in-one financial system, with reliable reporting and sales tax management.

Restorative Care wanted a local, experienced agent to address managers’ specific needs, implement a customized solution, train users across departments, and smooth the migration.

Solution

Denise Magee of Quality Consulting met with the Restorative Care of America team and asked each manager, one by one, about their needs. Magee assessed their needs holistically, taking bookkeeping, accounting, and data services requirements into consideration. Migrating to QuickBooks provided accessible reporting and analytics to improve decision-making. Third-party hosting with Right Networks offered security and peace-of-mind. Quality Consulting’s expertise in file maintenance including advanced data repair, file shrink reduction, and archiving, ensured data integrity and smooth monthly processing. By providing in-person onboarding and training in each department, Magee provided the Restorative Care team with the confidence they needed to complete the migration to QuickBooks.

With QuickBooks, Restorative Care is increasing efficiency and productivity with:

• Customized financial workflows.
• Customized reports.
• Lead tracking and customer account management.
• Streamlined warehouse and inventory management.

Impact

With a fast, thorough, and cost-effective migration complete, Restorative Care has a reliable, full financial management solution in place, as well as Quality Consulting’s ongoing support. Nearly a year later, they’re utilizing almost every QuickBooks feature to meet and exceed their expectations and needs. Time saved—an impact with significant ripple effect— has been the biggest benefit, leading to increased productivity and interoperability.

At a glance

QuickBooks Solution Provider (QSP): Quality Consulting

QSP specializations: Information technology and inventory management

QSP expertise: Data migration; technical support; and QuickBooks installation, configuration, training, and cleanup

Customer: Restorative Care of America

Location: St. Petersburg, Florida

Industry: Manufacturing

Solution: QuickBooks Enterprise

Want to learn about how QuickBooks serves the mid-market? Watch the video below.