A small law firm that regularly handles a high volume of wire transfers became the victim of a social engineering incident. A hacker sent a fake email that looked legitimate to their controller – successfully impersonating the company’s CFO – asking them to wire a large amount of money. The controller wired the funds to the cyber attacker – losing $200,000. The company thought the funds were gone for good, and thought they were just another victim of funds transfer fraud.
Luckily, the firm had cyber insurance.
They reached out to Coalition, their cyber insurance provider, who immediately began discussions with financial institutions and law enforcement. Within 24 hours, $150,000 of the initial loss was recovered, saving the firm from a devastating event.
That money was returned to the law firm, and their insurance policy was able to cover the remainder of the lost funds. This meant they were able to get back to business quickly. Coalition’s security team also helped the company apply necessary cybersecurity measures to make sure they didn’t suffer this type of loss in the future. They implemented what is known as two-factor authentication (2FA), which meant that wire transfers required additional layers of approval via encrypted technology in order to move forward with significant wire transfers.
To make sure your business doesn’t fall victim to this type of cyber attack and you have the right teams in place to help you recover quickly after an incident, you need to explore cyber insurance policies that fit your needs. Many small businesses think they are too small to need cyber insurance, but they’re wrong. In 2020, 58% percent of cyber losses targeted small- to mid-size businesses. Let’s go over what cyber insurance is, what it covers, and what you get when you select coverage from Coalition.