Small businesses across the U.S. are still reeling from the economic impact of the coronavirus pandemic. For many, embracing e-commerce has played a major role in keeping their business afloat. And yet, one in four small business owners have yet to board the e-commerce bandwagon.
QuickBooks surveyed 890 small business owners and decision-makers in the U.S.1 to find out how e-commerce has changed the playing field for their business and what role they expect digital technology to play in 2021. The survey confirmed that moving your business online, in some capacity, might just be the key to business success.