Initially developed for database and design schema by Peter Chen, entity-relationship diagrams (ERD) have also provided considerable benefits to businesses.
ERDs are a relational flowchart used to visualize how distinct entities relate.
Creating a visual representation of all the parts involved within a business process and how these entities relate makes it easier to detect any gaps or areas of improvement.
For example, ERDs can help analyze relationships between different operational departments or standard order management processes.
This article will explain some basics of entity-relationship diagrams and their value to the order management process, and ultimately, a smooth experience for your end customer.