How to Start
Once you understand why an employee handbook is important, how do you start the writing process?
Most business owners create company policies as they run the business. You may, for example, have a process workers use to request time off. You’ve emailed a memo that explains the policy, but the information is not in a formal employee handbook.
You’re not starting the writing process at zero, because you’ve already created some policies.
Here are some steps that you can take to start the writing process:
- Google search: Perform a Google search to find an employee handbook template that applies to your industry. If you Google “employee handbook restaurant”, for example, you’ll find templates for restaurant owners. The template that you find can help you understand what topics to include.
- Outline: Once you find a template, outline your employee handbook topics, using the template and your own management experience. For example, a restaurant owner must manage a large number of workers and deal with employee turnover, so the employee handbook must focus on hiring and termination policies.
- Clear language: After you outline the handbook and start writing, use clear and simple language. Avoid using jargon, so that your staff can understand your policies, and provide links to more complex topics, such as laws and regulations. While a clearly written handbook will minimize questions, encourage your employees to ask questions if a policy isn’t clear to them.
You should meet with each new worker, either in person or online, to discuss the employee handbook, and each new worker should sign an acknowledgment that they received a handbook. This documentation will help to protect your firm if you must terminate an employee for violating a policy in the handbook.
Make sure that the employee handbook can be easily accessed online, and update the handbook as policies change.