What is the biggest lesson you learned in the first year?
The biggest lesson was all of the legal, financial, and other logistical things I needed to do before actually launching the business. I was 23 when I started the business and knew nothing about law, trademarks, accounting, or even taxes, so I had to do a lot of learning fast to get the business off the ground.
Another thing I learned early on was how important it truly is to stand out as a business. Find the gaps and problems that consumers have and truly find a way to solve it. If you are just recreating a business that already exists, you likely won’t find success.
What was the most surprising thing about becoming a business owner?
The most surprising thing for me was learning that once you find your core audience and that community starts building, you’ve found success. It’s not about becoming rich. It’s not about the potential “fame” as a business owner. For a mission-driven company like ours, when we hear back or see photos of consumers in our gear, wearing it proudly, we know we’re doing an amazing thing. That’s what’s satisfying for me.
What is an aspect of running a business that you needed to learn more about when you started? How did you learn about it?
As I continued to grow the business, something I needed was guidance. I knew how to tactically build a website, tactically build a design, tactically put it on a shirt, distribute, and post about it on social—but I never made a business plan. I never took the time to think ahead on my long-term goals for the business, since it was just a fun idea that took off. I then found a mentor who I’ve chatted with every other week for almost two years now. She’s been an incredible leader who asks tough questions, but the right questions to help me think of all the angles to make my business successful.