In honor of Black History Month, Intuit QuickBooks commissioned a survey of 1,000 Black business owners to highlight their small business struggles and successes. Survey results emphasize persisting economic and social inequalities. Despite facing these challenges, Black business owners remain optimistic about their future, future generations, and the potential for successful Black businesses to strengthen Black communities. Key findings include:
- 79% of Black business owners have experienced racism from a customer.
- 82% of Black business owners say they behave differently in customer and vendor interactions to avoid negative racial stereotypes.
- 57% of Black respondents indicate that they were denied a bank loan at least once when they started their businesses—compared to 37% of non-Black business owners.
- On average, it cost Black respondents approximately $21,000 to start their businesses—compared to $16,000 for their non-Black peers.
- 85% of Black respondents were able to pay themselves in 2022.
- 75% of Black business owners agree that successful Black businesses are critical for a thriving Black community.
- 55% of Black business owners agree that more mentorship from other Black business owners and easier access to financing are the resources needed the most for successful Black businesses.