Everything you need to know about QuickBooks Online Payroll

Everything you need to know about QuickBooks Online Payroll

Everyone loves to get paid, but paying your teams can be stressful and time consuming. From ensuring timesheets are correct to calculating payroll taxes—and everything in between—there’s a lot that can go wrong. Whether you run payroll yourself or need help from an accounting or bookkeeping pro, you’ll find QuickBooks Online Payroll gives you both a more consistent, accurate payday.*

QuickBooks Online Payroll is automated and reliable, giving you more control and flexibility. Not only will you know your payroll is done right; you’ll have more time to focus on growing your business.

How QuickBooks Online Payroll works 

QuickBooks Online and QuickBooks Online Payroll work seamlessly together to help you manage your business and pay your team in one place, under one sign-in.*

We understand that getting started with a new payroll solution can be overwhelming. If you prefer to run payroll on your own, QuickBooks Online Payroll Core covers the basics. Available in all 50 states, this plan allows you to pay your employees and contractors using direct deposit or by paper check, and payroll taxes will be done for you. The two upper-level payroll plans, Premium and Elite, offer powerful tools and services such as tax penalty protection, same-day direct deposit, time tracking, expert review, and expert setup.

Advanced features for review

Having payroll integrated into QuickBooks means your data flows into reports, making QuickBooks a one-stop shop for all your accounting needs. Payroll is run in the same spot you manage your books. No syncing, importing, or manually re-entering payroll data needed.

  • Worry-free taxes: We’ll automatically calculate, file, and pay your payroll taxes—Accuracy guaranteed.1
  • Tax Penalty protection: With our Tax Penalty Protection in Elite, we’ll resolve filing errors and pay penalties for up to $25,000, regardless of who caused the error.1
  • Same-day direct deposit: In order to keep your cash longer, you can pay your employees with same-day direct deposit.*
  • Run payroll automatically: You can create your own pay schedule and set payroll to run automatically after initial setup.*
  • 1099 E-File & Pay: Create and e-file 1099-MISC and 1099-NEC forms. Copies are sent to contractors automatically.*
  • Trusted time tracking made simple: Your will get automatic time tracking that syncs with QuickBooks Online Payroll for seamless business management. Your can easily manage your team and approve payroll when you're ready.* (Included with Premium and Elite subscription)
  • Setup done for you: With Premium and Elite, our payroll experts will review your payroll setup once you provide necessary information, so you can pay your team right away. With Elite, you can also have an expert do it, so you’ll know it’s done right.*

Benefits for growing teams

Unlock big business benefits on small business budgets. Attract and retain top talent when you access employee services with QuickBooks Payroll, including HR support, workers’ comp, health benefits, and 401(k) plans.*

  • HR Advisor: With QuickBooks Payroll Premium, you can easily access HR resources; Payroll Elite adds the ability to talk with an HR advisor.*
  • Health benefits: QuickBooks partnered with SimplyInsured to offer medical, dental, and vision insurance nationwide. They also offer free benefits administration.*
  • 401(k) plans: Access affordable retirement plans by Guideline that sync with QuickBooks Payroll.*
  • Workers’ comp: Save money and get coverage for on-the-job injuries. Find the right policy for you with Next Insurance.*
  • 24/7 expert support: Get troubleshooting assistance, help, resources, and callback support, day or night.*
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Manage teams and your business with ease

Connect payroll, time tracking, employee benefits, and accounting in one place, so managing more feels refreshingly manageable.




Accuracy Guaranteed: available with QuickBooks Online Payroll Core, Premium, & Elite: We assume responsibility for federal and state payroll filings and payments directly from your account(s) based on the data you supply. As long as the information you provide us is correct and on time, and you have sufficient funds in your account, we’ll file your tax forms and payments accurately and on time or we’ll pay the resulting payroll tax penalties. Guarantee terms and conditions are subject to change at any time without notice.

Tax penalty protection: Only QuickBooks Online Payroll Elite users are eligible to receive the tax penalty protection. If you receive a tax notice and send it to us within 15 days of the tax notice, we will cover the payroll tax penalty, up to $25,000. Intuit cannot help resolve notices for customers in Collections with the IRS because IRS Collections will only work with businesses directly. Additional conditions and restrictions apply. Learn more about tax penalty protection.


Auto Payroll: Available if setup for the company is complete. At least one employee has completed setup and has consistent payroll that qualifies for automation (i.e. salaried or hourly with default). Company must complete bank verification if Employee has direct deposit as the payment method, and the first payroll must run successfully. The account must not have a hold.

Automated tax payments and filings: Automated tax payments and filing available for state and federal taxes. Enrollment in e-services is required for tax payments and filings only. Automated tax payments and filings for local taxes available in QuickBooks Online Payroll Premium and Elite only.

Expert product support: Included with your paid subscription to QuickBooks Online Payroll. Chat support available 24/7. U.S. based phone support is available Monday through Friday 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. Your subscription must be current. Get more information on how to contact support. Intuit reserves the right to limit the length of the call. Terms, conditions, features, pricing, service and support are subject to change without notice.

Automated 1099 e-file & delivery: Prepare your 1099s in QuickBooks at no extra charge. If you choose the 1099 E-File Service, Intuit will e-file your Federal 1099 information with the IRS, and then print and mail a copy directly to your contractors; fees apply. As part of the paid 1099 E-File Service, we also give your contractors online access to their 1099s. State filing not included. You should check with your state agency on any state filing requirements.

Health benefits: Powered by SimplyInsured and requires acceptance of SimplyInsured’s Privacy Policy and Terms of Use. Additional fees will apply. SimplyInsured does not offer insurance in HI, VT, and DC. Insurance coverage eligibility is not guaranteed, and depends solely on the rules of the insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products.

Guideline 401(k): 401(k) offerings are provided and administered by Guideline, an independent third party and not provided by Intuit. Intuit is not a 401(k) plan administrator, fiduciary or other provider. Requires acceptance of Guideline's Client Relationship Summary and Privacy Policy. Additional 401(k) plan fees will apply. Employees may manage their contributions directly with Guideline. Admin and payroll access required to sign up for a 401(k) plan with Guideline.

Guideline experts: Guideline expert services are provided by and administered by Guideline, an independent third party and not provided by Intuit. Guideline live US-based support is available M-F, 6 AM-4 PM PT.

Next-day direct deposit: Payroll processed before 5 PM PT the day before shall arrive the next business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. May be subject to eligibility criteria. Deposit delays may occur because of third party delays, risk reviews, or issues beyond Intuit’s control. Available for contractors and employees. Additional fees may apply to direct deposit for contractors.

Expert review: Available upon request for QuickBooks Online Payroll Premium and Elite.

Same-day direct deposit: Available to QuickBooks Online Payroll Premium and Elite users only. Payroll processed before 7 AM PT shall arrive the same business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. May be subject to eligibility criteria. Deposit delays may vary because of third party delays, risk reviews, or issues beyond Intuit’s control. Available only for employees, not available for contractors.

QuickBooks Time: Time tracking included in the QuickBooks Online Payroll Premium and Elite subscription services. Features vary. The QuickBooks Time mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

Expert setup: Available to QuickBooks Online Payroll Elite users only.

HR services: HR support is provided by experts at Mineral, Inc. Requires acceptance of Mineral’s Privacy Policy and Terms of Service. HR support center is available only to QuickBooks Online Premium and Elite subscriptions. HR advisor support is only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients.

Workers’ comp administration: Benefits are powered by NEXT Insurance and require acceptance of NEXT Insurance's Privacy Policy and Terms of Use. Additional fees will apply. There is a monthly fee (currently, $5 per month) for QuickBooks Online Payroll Core users for the QuickBooks Workers' Comp Payment Service. This non-refundable fee will be automatically added to each monthly Intuit invoice at the then-current price until you cancel. The fee is separate from any workers’ comp insurance policy premium by NEXT Insurance. Workers’ Compensation Service requires an active and paid QuickBooks payroll subscription. Eligibility criteria applies to transfer active insurance policy broker of record, including insurance carrier, policy renewal date, and payment method. Workers compensation insurance is not available in OH, ND, WA and WY.

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