Manage every write-off including bad debt

Easily write off bad debt as a business expense.






Bad debts can happen. QuickBooks can help.

Use the built-in A/R Aging reports to quickly spot a bad debt. A bad debt occurs when a customer doesn’t pay off their open balances.

Why bad debts happen to good businesses

  • Poor cash flow
  • Market downturns
  • Lost leases
  • Personal/health issues
  • Unforeseen events
  • Bankruptcy



Turn a bad debt into a business expense

There are two ways to write off bad debt. Choose the one that works best for your business:

  1. If you are on the accrual basis, create a credit memo using a service item that you link to a bad debt expense account.
  2. Have your accountant write off multiple invoices quickly using the “write off invoices” tool (exclusively available in QuickBooks Online Accountant).




Manage accounts anywhere. Get more done everywhere.

Manage bad debts—or any billing, invoicing or expense tracking—on the go, on any device. All your records will be right where you need them. Because QuickBooks syncs it all instantly on your phone, tablet and computer.


Run your business from anywhere. So you can get more done.


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Important pricing terms, offer details and disclosures
  1. QuickBooks Online requires a computer with a supported Internet browser (see System Requirements for a list of supported browsers) and an Internet connection (a high-speed connection is recommended). The QuickBooks Online mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
  2. Add-ons sold separately. Additional terms, conditions and fees may apply.
  3. Intuit does not warrant or guarantee the quality of QuickBooks ProAdvisors' (either certified or non certified) work and Intuit is not responsible for any errors, acts or omissions of Certified QuickBooks ProAdvisors or non-certified QuickBooks ProAdvisors.

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