Culture and Workplace Articles

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    5 Ways to Improve Your Company Culture

    by on December 8, 2014

    According to The State of the American Workplace, a poll conducted by Gallup, employees who are engaged in their company are the lifeblood of their organizations. In fact, the study finds that the most engaged employees — those whose engagement level was in t…

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    Volunteering Your Business: Find A Cause That’s Right For You

    by on December 2, 2014

    Business owners are frequently asked to contribute or donate to special causes. For small businesses, every penny counts. Instead of making small financial contributions to every walk-in request, think about finding a cause that your business can really suppor…

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    In the Trenches: Meeting Face to Face

    by on November 26, 2014

    Everyone at Cranky Concierge works remotely, and that certainly works out well for us. But last week, I had one of my employees come out to meet and work with me in person. No matter how good technology gets, you really can’t replace the experience of meeting …

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    7 Steps to Creating a Successful Holiday Schedule

    by on November 17, 2014

    Every year, one of the main things on your employees’ minds is the holiday schedule. Some companies are able to close for a few days or operate with a skeleton staff. But if you’re already running your business with as few people as possible, coming up with a …

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    How to Give Your Employees Inexpensive Holiday Gifts Without Looking Like Scrooge

    by on November 14, 2014

    It’s that time of year again. The office is filled with the hustle and bustle of the holidays and everyone seems to be in good cheer. Your employees are likely busy with the season, and are likely to expect something in the way of a gift from their boss …

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    In the Trenches: Picking the Right Job Titles

    by on November 12, 2014

    When I first started Cranky Concierge, I decided to go with nontraditional job titles. As the self-proclaimed “chief airline dork,” I thought it would catch people’s attention. Besides, it was true. I am a huge airline dork. While my title isn’t going away (th…

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    Advice from a Restaurateur on Weathering a Minimum Wage Increase

    by on November 4, 2014

    As states and cities around the country enact legislation to increase minimum wages, some small-business owners are bracing themselves. An increase in the minimum wage can have a big impact on the bottom line for food-service businesses in the seven U.S. stat…

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    6 Secrets for Successful Family Business Transitions

    by on October 28, 2014

    “I grew up in my family’s business,” says Henry Hutcheson, grandson of the founder of Olan Mills, once the largest portrait studio in the United States. “I worked as a kid growing up there,” he says. “I got to see the good, the bad, and the ugly of f…

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