More in Service Business
Service businesses face some special challenges that retail stores, for example, do not.
If you treat your rental as a business and make smart business decisions, you can maximize your earnings and minimize headaches.
Creating reports for clients isn't something we've had to think about very often at Cranky Concierge, but it's something that we need to start thinking about
It's funny. I spend a lot of time thinking about how to evolve and grow our product lines here at Cranky Concierge. But how often do I step back and review the product that started it all? Not often enough. It's surprisingly easy to ignore the products that seem to do the best. After all, [...]
If you’re working in a client-facing business, then you know how important it is to form strong relationships with the people paying your salary. Not only can difficult clients make life unpleasant for you and your staff, but they may also have a serious impact on your company’s bottom line. In fact, a 2010report from Return on [...]
Starting a business affords entrepreneurs the opportunity to be their own bosses while pursuing careers they are truly passionate about. As the founder of a service-industry business, you can help your community while taking control of your professional life. Additionally, because many service businesses don’t require a physical office, startup costs may be more affordable. As [...]
As you may recall, Cranky Concierge switched to using Google Apps for email last year to improve the reliability and functionality of our communications system. This past week, however, a quirky little feature left us in hot water with a client. All we could do was fix the problem and rely on our customer-service skills [...]