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Case Study: How 3Sixty Sports is gearing up for wholesale success
For 3Sixty Sports founder and owner Bruce Davey, cycling and adventure sports have always been a passion. It’s this passion that led him to design his own bicycle lights – Gloworm Lights – and eventually expand into a multi-brand wholesale cycling and adventure gear business.
3Sixty Sports was founded in 2014 by Davey, who had a vision to bring high-quality bikes and cycling parts to the New Zealand community.
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Thanks to the success of his Gloworm Lights – which he designed with a business partner from Greece – he had plenty of contacts in the cycling industry and saw the opportunity to provide a more customer-focused service to local bike gear dealers.
He also knew that selling wholesale for the most part was the key to success for 3Sixty Sports, as it allowed a larger throughput of product and a bigger profit. Although selling B2B usually means needing to hold a lot of stock, Davey was able to circumvent this challenge from the outset by working with buyers that enabled him to operate as lean as possible.
Like most businesses, though, there were plenty of challenges in the early days for 3Sixty Sports. For starters, it took some experimenting to find the right range of products:
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Davey’s initial approach to inventory management also left a lot to be desired. He started off by memorizing the number of products in his garage (a method that failed pretty quickly!) and then moved to a widely used but outdated inventory management system for his specific industry. When that system just didn’t cut it, he decided to move to QuickBooks Commerce:
Converting buyers to QuickBooks Commerce with the B2B eCommerce platform
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As it turns out, Davey’s switch to QuickBooks Commerce was a smooth transition. He helped reduce resistance to change by taking his iPad to his buyers’ shops and educating them on how to use the system. He also found that QuickBooks Commerce’s intuitive interface made it easy for many buyers to get started using the B2B eCommerce platform on their own.
Today, 3Sixty Sports services approximately 175 bike shops around New Zealand, selling quality bikes and bike parts. Davey says QuickBooks Commerce's integration with Xero is hugely beneficial for centrally managing invoices and orders from a growing number of buyers. If you're trying to decide between these two options, see our QuickBooks vs. Xero comparison to understand how each platform stacks up for B2B businesses.
QuickBooks Commerce’s stock management capabilities enable Davey, his one full-time staff member, and three contracted sales reps to monitor stock levels in real time, even while on the road. Because he sells bike parts separately and together, Davey also finds QuickBooks Commerce’s bundles feature useful for accurately tracking stock whether it’s sold individually or bundled.
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With QuickBooks Commerce’s suite of wholesale features in tow, Davey plans to grow his business by continuing to focus on boutique bike parts and gear. For 3Sixty Sports, the future is about quality over quantity, but Davey says that QuickBooks Commerce is an invaluable tool for any SME:

Find out more about 3Sixty Sports
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