What does it take to get a good cup of coffee? Ask Pilot Coffee Roasters - they have it down to a science. They source their beans from the origin, roast them in-house, have 3 retail spaces while managing it all with TradeGecko...they really know the answer to that question.
Pilot Coffee Roasters was founded in Toronto by Andy and Jessie Wilkin, two people with a passion for specialty coffee. This passion was the building block for Pilot Coffee Roasters, a wholesale and retail coffee roasting business. Though their focus is on offering specialty coffee to their market, they also offer coffee and tea brewing accessories.
On top of that, Pilot Coffee Roasters emphasize the importance of education by implementing a training program for all their baristas, offer Espresso Labs to their customers, and have a monthly blog, The Fix, which focuses on what new products and any innovative experiments that the company is currently doing. One visit to their website confirms that they’re experts when it comes to all things coffee-related.
The business is driven by the goal of roasting and selling high quality coffee and doing it with an amazing team of people. We spoke with Roastery Manager Sam Le for more information. She discussed why Pilot Coffee Roasters is more than just another coffee roaster and how they use TradeGecko to make their operations more efficient.