With confidence the numbers are covered, Sayva Dental offers compassionate care and puts patients first

Dr. Gunjan Kella started her own dental practice to approach dental care differently, and that’s exactly what she does at Sayva Dental. Sayva, which means “service” in Hindi, is at the core of what Dr. Kella and her team strive to offer their patients.

Kella found herself in a dental office one college summer, looking for professional experience just as her career was beginning to take root. While she expected the role would be a temporary one, she built connections with the patients she met in the office and found a passion for dentistry.

After her career took her from Michigan to Manhattan, Kella practiced dentistry in New York for over 10 years. But a desire to be closer to family ultimately landed Kella and her family moved to California, where she opened her own practice. She knew opening Sayva Dental would allow her to create the type of experiences she wanted to offer her patients, and give herself the opportunity to find balance as a working mom

“Working in dentistry for a long time, I realized I wanted to create a practice where people felt like it was a home,” says Kella. Kella and her team aim to redefine what it means to visit the dentist’s office – easing the anxieties that many people feel around dental appointments, and providing patient-focused, personalized care.

Behind the scenes, QuickBooks helps the Sayva Dental team stay focused on their patients 

“The biggest hesitation for me when it came to opening my own practice was, ‘How am I going to work the numbers?’” says Kella. “I knew how to treat patients, but I didn’t know the business aspects.” 

To keep her focus on providing quality care to patients and growing Sayva Dental, Kella looked to her accounting team for support managing the books. Kella’s accountant recommended QuickBooks to give her the visibility she was looking for. Now, Kella looks to QuickBooks and her accounting team to help her make the right business decisions and keep her practice growing. “QuickBooks is amazing. It was easy to use, it was seamless, and a great software that’s helped me move my business forward.”

Kella is busy – balancing life as a mom, a dentist, and a business owner – so she appreciates the flexibility QuickBooks gives her when it comes to accessing her business information. With the QuickBooks mobile app, the details she needs are always at her fingertips. “It’s important to me that I’m able to access most things on the go. QuickBooks allows me to be able to see my practice, the finances, from anywhere,” says Kella.

Connectivity with the rest of their tools is another strength that QuickBooks offers Sayva Dental. Kella adds, “QuickBooks integrates with our systems to give me a daily snapshot of the health of our practice, so I can focus on the health of our patients.” Knowing everything is working together seamlessly, Kella can keep sight of her vision for her practice.

When thinking about the opportunities ahead, whether adding to the team or bringing another dentist into the practice, she adds, “I’m very confident that we’ll be able to move forward effectively.”

Fostering a patient and employee-first culture

Kella’s pride in her practice is evident – she opened it determined not only to shift perspectives on what it means to go to the dentist’s office, but also what it means to work at one. “We are an all-female team, and I really wanted to make sure that our employees feel valued.” One of her motivations to open her own business was challenges she’d faced working at other dental practices, where she found the culture wasn’t always the right fit for her and her growing family – something she aims to change for her team. She notes, “It’s a culture I’m trying to build from the ground up.”

When asked if entering into entrepreneurship and opening her own business have been worth her efforts, Kella says the answer is a whole-hearted yes. “It makes me proud every single day,” she smiles, adding, “When my kids walk into this office, it’s not lost upon me that they’re able to see me as a mom working and being successful. I wouldn’t want it any other way.”

From the smiles on the faces of her team, to the many glowing reviews from her patients sharing positive experiences at Sayva Dental, that success is evident.

QuickBooks customer paid for their time.

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