Third-party logistics (3PL) companies for eCommerce businesses are becoming increasingly common in Australia. As more and more brick-and-mortar businesses move their operations online the new digital-first businesses are emerging in the market.
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The top 3PL providers in Australia 2020
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The recent arrival of Amazon in Australia and customers’ growing demand for convenient shopping experiences and fast delivery has put the onus on businesses to adopt sophisticated distribution models.
Order fulfilment from an eCommerce distribution centre frequently involves fluctuations in demand and varying order quantities – a whole different ball game to the relatively stable distribution centres of traditional businesses.
With that in mind, Australian businesses are turning to 3PL providers with specific experience in eCommerce who can offer the infrastructure and technology needed to meet demand.
Considering using a 3PL provider but not sure where to start? Here are our picks for the top 3PL companies in Australia.
Invenco
Situated in Moorebank in Sydney’s West, Invenco’s modern storage facility is located just off the M5 and M7 corridors, which makes their position perfectly located for container and LCL deliveries. The company specialises in eCommerce logistics solutions, specifically offering expertise in cost control, growth, and automation for growing eCommerce businesses.
Services include:
- Storage
- Picking and packing
- Receiving
- Order processing
- Picking and packing
- Inventory and shipping management
- Cross-docking
- Drop-shipping
- Integrations with Shopify, Magento, WooCommerce, and others
2/1 Secombe Place
Moorebank NSW 2170
Australia
Tel: 1300 795 800
StarTrack
StarTrack, an offshoot of Australia Post, provides freight and logistics services for B2C and B2B eCommerce businesses in Australia. Businesses can integrate StarTrack’s services through its delivery API to offer customers multiple shipping options at checkout and provide automated delivery notifications and order tracking on deliveries.
Services include:
- Omnichannel fulfilment
- Container receipt and de-stuffing
- Warehousing
- Cross-docking
- Fulfillment
- Inventory management
- National and international freight
- Cross-border logistics
Multiple warehouses in Sydney, Melbourne, Brisbane, Perth, NZ, and China
Tel: 13 23 45
Pendulum logistics
Pendulum was founded in 2006 and since then, they have claimed they provide their customers with an alternative 3PL Logistics service who’s philosophy revolves around Relationships, Value and Culture.
Services include:
- Warehouse & Distribution
- Product assembly
- Procurement
Southgate Industrial Estate 47 Stephen Road, Botany NSW 2019 Australia
Tel: 02 9330 1500
PikPak
PikPak is an on-demand logistics service provider with no mandatory long-term contracts or minimum monthly spends, making it ideal for small but fast-growing eCommerce businesses. Alongside its warehousing and freight management services, PikPak also specialises in providing eCommerce solutions such as product catalogue hosting, order management and payment processing.
Services include:
- Storage
- Picking and packing
- Packaging and freight labeling
- Receiving
- Order processing
- Kitting and assembly
- Point to point transport
- Distribution centre delivery
- Reverse logistics and returns
PO Box 1106,
Springvale VIC 3171
Australia
Tel: +61 3 9416 1687
Email: info@PikPak.com.au
NPFulfilment
NPFulfilment’s platform is designed to easily integrate with leading shopping carts and eCommerce platforms like Shopify, Magento, Amazon, eBay and more. Businesses can also use the company’s APIs to connect to any platform and synchronise the entire fulfilment process. With three distribution centers in Sydney, Melbourne, and Perth, it’s also well-positioned to provide next-day delivery to 80% of Australia and New Zealand.
Services include:
- Product fulfilment
- Picking and packing
- Warehouse and inventory management
- Postage and freight systems
- Returns management
- Drop-shipping
- eCommerce integrations
PO Box 7244
Wetherill Park NSW 2164
Australia
Tel: 1300 882 318
Coghlan
Coghlan understands that in the world of eCommerce, individual orders need to be shipped fast, accurately and efficiently using a range of carriers and service options. They offer same-day delivery on orders made before 2pm, and their e-Quick online dashboard integrates seamlessly with Shopify, Magento, Xero, and various other online business applications.
Services include:
- Warehousing and inventory management
- Picking and packing
- Kitting and pre-packing
- Tailored packaging options
- Reverse logistics/returns management
- Distribution management
- Shopping cart solutions
- Continuity and one-shot solutions
- Product recall
- Product storage facilities
- eCommerce integrations
Sydney warehouse:
Unit 5/364 Woodpark Rd,
Smithfield NSW 2164
Tel: +61 2 9828 0111
Melbourne warehouse:
4/63-69 Pipe Road
Laverton North VIC 3026
Tel: +61 3 9240 6300
PACK & SEND
Although it’s been around since 1993, PACK & SEND has been modernised for the digital age to provide a suite of shipping technology tools that seamlessly integrate with online retail and eCommerce systems. With over 100 service centers located throughout Australia as well as the UK and New Zealand, they have the capabilities to manage inventory, picking, packing and despatching goods quickly all over the world.
Services include:
- Parcel and courier services
- Domestic freight
- International courier and freight
- Import services
- Online self-service portal
- eCommerce integrations
- Warehousing and distribution
- Picking and packing
Unit 3C, MFive Industry Park
1 Moorebank Avenue
Moorebank NSW 2170
Australia
Tel: +61 02 9822 5622
Email: admin@packsend.com.au
QuickBooks Commerce seamlessly integrates with various 3PL providers, making it easy for you to export sales orders from all sales channels to your 3PL and shipping provider. If you use other logistics companies not listed in our integrations, you can also integrate via our 3PL exporter plug-in.