For retail boutiques, restaurants and bars, a point-of-sale (POS) system serves as an essential part of doing business. Not only does it process transactions, but it also offers an opportunity to provide efficient customer service. Whether a shopper is returning an unwanted gift or enjoying a meal out with the family, when the payment process runs smoothly, the customer is more likely to want to do business with that location again.
The simple cash register has evolved. Now, POS systems have become much more sophisticated, with integrations to inventory software, reporting capabilities and other time-saving features. This guide will help you identify the right POS for your business.
Your first priority as a business owner will be to meet the daily demands of your customer base. This means no delays, even during the busiest days of the year.
Your POS system should be able to quickly process each transaction without connection failures. Search for a system that has a hybrid architecture specifically designed to avoid costly downtime. For example, QuickBooks Point of Sale powered by Revel Systems has an “Always On” mode, which means if your internet goes out momentarily, your system is still in business.