Can't Import my banks .QBO

Forum|Forum|7 years ago
March 5, 2019
7 replies
33 views

Using Quickbooks 19 For Mac V18.0.4 R5 Build 3282

I'm banking with BMO and go to the online banking and download the QBO. I then open quickbooks > online banking > Import a QBO Statement > select "statement.qbo"

I then get the error: :Quickbooks was not able to complete your request.

Please contact your finanical institution.

I don't know what to do. Any help?

QuickBooks Desktop for Mac

IntuitBrooks

Level 5

When you go to Banking->Online banking set up is BMO listed among the banks that support QuickBooks? If not you are out of luck.

AlcaeusF

Level 14

Hi GSDrisco,

Thank you for posting here in the Community. I can help you import the file from your bank in QuickBooks Desktop for Mac.

This error message usually occurs when our system didn't receive a valid response from your bank's server. We may need to correct invalid formatting on the bank file to fix the issue.

Before doing so, let's make sure to update your QuickBooks to the latest release and create a company backup copy. For the detailed steps, I'm adding the article I recommend on this (scroll down to Solution 1):

Error: OL-222 after downloading a Web Connect file from an approved bank.

Once done, you can now proceed with correcting invalid formatting by checking invalid characters on the QBO file. You'll also see the steps from the article attached above (scroll down to Solution 2).

In case it didn't work, please follow the remaining solutions. I'm always here if ever you need further help concerning the error message.

ST999

Hi,

I have the same problem, can't import QBO file downloaded from BMO online banking for business account into QB Pro desktop 2020. Error is OL-222. I am using windows 10 not MAC.

I need a solution fast … please help!

Thanks.

Sign up

Login with SSO

Let's get you signed in

Login with SSO