This error is usually resolved within 24 hours. In the meantime, you can manually update the connection.
Here's how:
Sign in to QuickBooks Self-Employed.
Select the profile ⚙ icon and then Bank accounts.
Select Refresh all.
If you still see an error, wait for 2 to 3 hours and try again.
If the issue persists, you can check the bank's website to make sure everything is also working on their end. This way, you can sign in from there and check for any messages, notifications, or alerts.
Additionally, you can reach out to our support team if the hurdle continues. They have tools to pull up your account and investigate it further.
I've also added topics about maintaining your banking, transactions, and other related topics.
I have check with my bank they say everything is fine on their side and I've tried to reconnect several times including all of the above this is the first time I've
Every had a issue with the Self employed app since I started using it and iv tried every trick I know and I still get the 4000 code I've had this phone Samsung for over a year no problems and previous ones android system current so any help at this point would be appreciated
Just like Jovichris_A suggested, we can contact our Customer Care Team if the troubleshooting steps he provided earlier won't work. You can reach them using this link: Contact QuickBooks Self-Employed Support.
Keep me posted if there's anything that I can help. Keep safe!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.