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B
benaaco
December 18, 2020
Question

Turn off ads?

  • December 18, 2020
  • 2 replies
  • 16 views

How do I turn off ads?

We pay for the highest level of Quickbooks Enterprise Platinum.

I can't believe a company would be so vein as to put ads in software that IS BEING PAID FOR!!!!

Here are just a couple examples, but we also get pop up ads when logging in as well. 

    2 replies

    MonicaM3
    MonicaM3
    Level 5
    December 18, 2020

    Good Afternoon @benaaco,

     

    I completely understand where you’re coming from. The ads are designed to give easy access to features and products some customers may want to utilize for their business. I get that doesn’t work for everyone. I'll be happy to walk you through how to turn off the pop-up advertisements in your QuickBooks. 

    1. From the Edit menu, choose Preferences.
    2. In the General menu, choose the My Preferences tab.
    3. Check the Turn off pop-up messages for products and services box.
    4. Click OK.

    Once done sign out and sign back into your QBDT account and the pop-up advertisements will not show.

     

    There you go! Feel free to let me know how it goes, or if I can help you with anything else.

    BigRedConsulting
    BigRedConsulting
    Level 15
    December 20, 2020

    RE: "I'll be happy to walk you through how to turn off the pop-up advertisements in your QuickBooks. "

     

    Will your instructions help turn off the adds from the user's screenshot?

     

    No, no they won't.

      A
      accounting371
      December 22, 2020

      I use (and pay) for QB Online.  Even more than the offensive intrusive of unwanted ads, it also takes up valuable screen real estate and decreases my productivity!  As the page reloads after reviewing a transaction and the focus is returned to the top of the screen (rather than to where it was when I accessed the record), the stupid ad reappears and I must scroll again!

       

      Scroll, open  and review record, back to the top, dismiss add, scroll and repeat.  It's an obnoxious workflow that only serves to remind and constantly irritate me that the add comes back so frequently!!!!

        JasroV
        JasroV
        Level 8
        December 22, 2020

        I myself don't want to see pop-ups when I'm using my QuickBooks Online (QBO) account, @accounting371.

         

        Allow me to share a few things that you may consider to enhance your experience with QBO. Just to clarify we’re on the same page, are you referring to the in-product pop-ups? If so, they're designed to guide and suggest you how to optimize your QuickBooks experience. 

         

        If they're affecting your navigation experience, You can disregard it by clicking the X or No, thanks buttons. This way, the pop-ups will keep from showing up again.

         

        While there isn’t an option to turn off any pop-ups, we can perform a few tweaks in your browser to block it. Here’s how:

         

        1. On your computer, open Chrome.
        2. At the top right, click the More (three vertical dots) icon.
        3. Click Settings.
        4. Under  Privacy and security click Site settings.
        5. Click Pop-ups and redirects.
        6. At the top, turn the setting to Allowed or Blocked.

        You can also check this link for more details and steps if you’re using the Mozilla Firefox or Safari browser: Enable pop-up windows.

         

        In case you need to learn some tricks in supervising your QBO account, we have articles that you can read for future guidance. Visit our QuickBooks Support page and browse for a topic from there.

         

        Let me know if there’s anything else I can help you with your account. I’ll be around to assist you. 

        J
        johncasey
        April 4, 2023

        This does nothing, the 'pop-ups' are in the website, not opening a new window. Another 'wiki' fix brought to you by someone who obviously doesn't use the program. If they did, they'd know this doesn't work.  They took all this time to give the illusion of a fix, but it's just another example of  QB SABOTAGING THEIR OWN CUSTOMER'S EXPERIENCE IN HOPES OF SOME MORE COIN.

         

        Quickbooks has shown that they build their business around new customer acquisition and increasing current customer out of pocket cost including spamming us for add-ons we didn't ask for.  Have faith that your customers want to have uninterrupted workflow and will be eager to find a solution and subscribe if it increases productivity.  All these pop-ups do is remind me that I want as little to do with an otherwise functional product suite. Why would I opt in for more?!

         

        Today, for example, I had to create invoices, and after each email I sent, I had to click out of the same ad over and over and over.  An ad... in my paid software! Moreover, this Ad doesn't even clue an opt-out or "don't ask me again" option. Why?!?!?  This is ridiculous, lazy, and painfully someone's idea of how to grow a business.

         

        How am I supposed to recommend QB to anyone if I know they'll have to deal with this kind of harassment after paying for it?

         

        I'm so distracted by this that I've come here to write about it along side many others.  Let that opportunity cost sink in...  we simply want QB to work how we set it up without being told it can work a different way that involves giving Intuit more money.

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