Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
June 30, 2020
Question

Can I cancel a customer credit

  • June 30, 2020
  • 1 reply
  • 0 views
No text available

1 reply

QuickBooks Team
June 30, 2020

Hello lia-noto,

 

Yes, we can easily cancel a customer credit by deleting it from the customer's account. Here's how:

  1. Select Sales on the left menu and go to the All Sales tab.
  2. Click the Filter button and set Type to Credit memos.
    Set other filters if necessary.
  3. Click Apply and select the credit memo.
  4. In the Credit Memo page, click More at the bottom.
  5. Click Delete and select Yes to confirm the action.

You might also want to know other ways of handling customer credits: Handle a customer credit or overpayment in QuickBooks Online.

 

Let me know if you're referring to something else. Have a great day!