Question

Go back to old invoice set up

Forum|Forum|2 years ago
April 30, 2024
2 replies
9 views

We do not like the new update to invoices.

QuickBooks Online

J

Just_me

Level 3

Not many like it. But QB doesn't care what we think, say or want.

K

KimberlyS

Moderator

Hello everyone.

I can see how the new invoice layout affects your experience when creating transactions, as working with the interface we got used to is indeed more convenient. Let me discuss some details regarding the recent invoice updates in QuickBooks Online.

QuickBooks ensures that the product meets different business needs to improve productivity, which is why customers have been migrated to the new invoicing experience. However, you can switch to the old layout until the 6th of May 2024 if you have QuickBooks Plus or Advanced. Let me guide you on how.

Click on the +New button, then choose Invoice.
Select Old layout at the top right of the form.

Meanwhile, this option is no longer available for QuickBooks Simple Start and Essential users.

Moreover, you can get acquainted with these invoice updates to get the most out of your experience by reviewing this article: See what’s new with estimates and invoices in QuickBooks Online.

On the other hand, consider scanning this material once you want to improve your sales forms to further enhance business communication: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Keep us posted if you have additional questions regarding the new invoice interface or other related concerns in QuickBooks Online. We're always willing to assist you.

BigRedConsulting

Level 15

@KimberlyS RE: QuickBooks ensures that the product meets different business needs, which can improve productivity. Hence, customers are rolled out to the new invoicing experience.

Based on feedback here your assertion is patently false. The old invoices met the needs of many customers whose needs are no longer met with the new ones. This ought to be obvious given that the new invoices are stripped of a long list of useful features compared to the old ones.

Also, your post is a word salad. Customers are not rolled out. The new invoices are rolled out.

RE: The option to switch to the old layout is only available for QuickBooks Plus or Advanced users and unavailable for Simple Start and Essentials users.

And so Intuit makes it obvious that in fact it does know that the new invoices are not acceptable to many customers, and do not make things better - do not "meet different business needs" or "improve productivity".

P

PBJ10

It's been half a year since the "new invoice layout" was forced on all customers and it's still an awful mess.

Even today, our team is asking about the old layout.

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