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May 1, 2026
Question

How do I remove two lines from the AR Aging Summary?

  • May 1, 2026
  • 1 reply
  • 8 views

How do I remove the “adjustments” line and “blue” line from the AR Aging Summary report every month?  Apparently, one is a glitch and the other is from a 2020 journal entry.  Is this allowed?  Once I export the report to excel, I manually delete it every time.  Can I get rid of them altogether from coming up on the reports every month?

1 reply

QuickBooks Team
May 1, 2026

The A/R Aging Summary report displays any customer profile with an open balance. The Adjustments and Blue lines appear because they are likely set up as customer profiles with unsettled transactions.

 

To remove them, you must settle these balances to zero. Click the amount next to Adjustments or Blue line to view the A/R Aging QuickZoom report, which will show you the specific open invoices or journal entries causing the lines to persist. However, the balance that is from a journal entry (such as the 2020 JE), you may need to create a reversing journal entry to offset the original, or create a Bad Debt if the amount is uncollectible.

 

Once identified, use the Receive Payments to offset and close these entries. After the transactions are settled and the report is refreshed, these lines will no longer appear, removing the need for manual Excel edits.


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