If you're referring to saving your invoice, you can select the Email drop-down button. It's located at the bottom right pane of the page. Then, select Save. However, if you're referring to something else, I'd like to ask for more details about it.
I added a screenshot for your additional reference on how to save an invoice:
If you've received an error I'd suggest using an incognito browser. This is to test if it's caused by the accumulated data while surfing the internet. If you can save your invoice successfully, you can go back to the regular browser and clear the cache. Or use an alternative browser if it doesn't work with the private browser.
I've also added these articles to help you manage your invoices and customers' payments:
Please don't hesitate to tag my name in the comment section below if you need further assistance or if you have any questions. I'd be happy to lend a helping hand. Have a wonderful day.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.